“…There is a paucity of existing evidence on best practices for disclosure of medical error (DOME), supporting both the need for as well as the challenge in teaching this important skill. 16 , 17 , 18 We sought to provide learners with models to frame these conversations and respond to emotions with empathy, which is often a limitation for clinicians who lack experience leading emotionally difficult interactions. In order to provide even more meaningful feedback, we trained faculty coaches to employ the Relationship, Reflection, Content, Coach and WOOP (wish, outcome, obstacle, plan) models to facilitate insight and goal setting.…”