2021
DOI: 10.1080/08959420.2021.1924414
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Telephone-Based Emotional Support for Older Adults during the COVID-19 Pandemic

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Cited by 15 publications
(9 citation statements)
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“…Given the detrimental impact of loneliness on older victims’ physical, cognitive, and mental health (Chen, 2020; Goodman & Epstein, 2022; Lee et al, 2020; Lim et al, 2020), alleviating loneliness among victims is crucial through efforts to foster meaningful social connectedness. Health care professionals, trained volunteers, and faith-based agencies may provide social connections through regular virtual and/or in-person health screening, tele-checks, in-person visits, and safe spaces online and offline where lonely people can interact comfortably and seek timely access to resources (Bar-Tur et al, 2021; Goh et al, 2020; Masi et al, 2011; Whitehead & Torossian, 2020; Yoon & Choi, 2022). Social connectedness with reliable people may enhance positive feelings, provide emotional support, and reduce the risk of domestic violence victimization among older adults (Chang & Levy, 2021; Goodman & Epstein, 2022; Igarashi et al, 2021; Yoon & Choi, 2022).…”
Section: Discussionmentioning
confidence: 99%
“…Given the detrimental impact of loneliness on older victims’ physical, cognitive, and mental health (Chen, 2020; Goodman & Epstein, 2022; Lee et al, 2020; Lim et al, 2020), alleviating loneliness among victims is crucial through efforts to foster meaningful social connectedness. Health care professionals, trained volunteers, and faith-based agencies may provide social connections through regular virtual and/or in-person health screening, tele-checks, in-person visits, and safe spaces online and offline where lonely people can interact comfortably and seek timely access to resources (Bar-Tur et al, 2021; Goh et al, 2020; Masi et al, 2011; Whitehead & Torossian, 2020; Yoon & Choi, 2022). Social connectedness with reliable people may enhance positive feelings, provide emotional support, and reduce the risk of domestic violence victimization among older adults (Chang & Levy, 2021; Goodman & Epstein, 2022; Igarashi et al, 2021; Yoon & Choi, 2022).…”
Section: Discussionmentioning
confidence: 99%
“…Also, a Dutch study including persons 65 years and older revealed that the participants become more socially and, especially, emotionally lonely during the COVID-19 pandemic [ 21 ]. Online and telephone support have been highlighted during the pandemic as one possible way to reach out to persons who otherwise would not receive psychological and emotional support [ 20 , 22 , 23 ]. However, there might be digital inequality and large differences in the ability to use telemedicine and e-health services.…”
Section: Discussionmentioning
confidence: 99%
“…Tele-support (i.e., mobile phone, internet, social media). Information and communication technology tools became one of the most important social support sources during the pandemic (Bar-Tur et al, 2021;Honey et al, 2021). Those failing to provide face-to-face support to the individuals who experience a loss started to support them via mobile phone, internet, and social media tools.…”
Section: Protective Factorsmentioning
confidence: 99%