Abstract:Purpose
This paper aims to pinpoint the technological transformation impact on food as the cultural phenomenon for destination brand identity and management as the novel approach for the stakeholder causal scope (SCS) analysis in culinary tourism. Thus, this paper attempts to answer the following research question: What is the role of technological transformation in addressing stakeholder engagement of culinary tourism?
Design/methodology/approach
The research is based on the systematic two-decade literature… Show more
“…Finally, the relevant data retrieved from this network analysis, in addition highlighting the key research constructs and streams, supported the identification and structuring of the content analysis section (Niñerola et al 2019 ; Schimperna et al 2021 ). These results highlight the potential role of the smart paradigm within cities and tourism destinations, also addressing other key subjects, such as sustainable development and technologies, particularly in tourist-oriented and tourism destination management studies.…”
Section: Bibliometric Analysismentioning
confidence: 66%
“…One interesting fact is the modest relevance of the term “technology”, despite being a key element within both smart and digital paradigms. Nevertheless, and as in Schimperna et al ( 2021 ), this is not representative of the slight importance of technological tools in the studies, even because several technologies are visible in the network, e.g., the IoT, mobile applications, big data, information and communication technologies, blockchain. On the other hand, this might indicate future research paths, perhaps highlighting the role of specific technologies or establishing a stronger link between the concepts.…”
The world’s economic structure is increasingly moving towards a digital framework, boosted by the fourth industrial revolution. As a versatile sector, tourism is also embedded within this digital transformation process, albeit at a slower pace due to the uncountable challenges and uncertainties surrounding it. Nevertheless, the most recent implications of the pandemic crisis warned both managers and politicians of the urgent need for new development paths aligned with sustainability, particularly with the United Nations’ sustainable development goals. Furthermore, direct issues related to tourism activity, such as overtourism, pollution, and economic dependency, call for alternative and balanced approaches. Smart and digital solutions might play a key role in this process, but little is known concerning their potential. Aiming to extend knowledge concerning these potentials, a systematic literature review was conducted to examine the state-of-the-art about the implications of digital transformation in tourism as a catalyst for sustainable development, identifying gaps and providing directions for future research. From the analysis of 38 manuscripts, visitor experience, destination management, business solutions, and smart sustainable destinations emerged as the most common topics. However, inconsistencies were identified concerning the management narratives and the actual implementation of smart approaches. Additionally, the novelty of the concepts gravitating around smart tourism promotes some theoretical inconsistencies, which also need to be remedied.
“…Finally, the relevant data retrieved from this network analysis, in addition highlighting the key research constructs and streams, supported the identification and structuring of the content analysis section (Niñerola et al 2019 ; Schimperna et al 2021 ). These results highlight the potential role of the smart paradigm within cities and tourism destinations, also addressing other key subjects, such as sustainable development and technologies, particularly in tourist-oriented and tourism destination management studies.…”
Section: Bibliometric Analysismentioning
confidence: 66%
“…One interesting fact is the modest relevance of the term “technology”, despite being a key element within both smart and digital paradigms. Nevertheless, and as in Schimperna et al ( 2021 ), this is not representative of the slight importance of technological tools in the studies, even because several technologies are visible in the network, e.g., the IoT, mobile applications, big data, information and communication technologies, blockchain. On the other hand, this might indicate future research paths, perhaps highlighting the role of specific technologies or establishing a stronger link between the concepts.…”
The world’s economic structure is increasingly moving towards a digital framework, boosted by the fourth industrial revolution. As a versatile sector, tourism is also embedded within this digital transformation process, albeit at a slower pace due to the uncountable challenges and uncertainties surrounding it. Nevertheless, the most recent implications of the pandemic crisis warned both managers and politicians of the urgent need for new development paths aligned with sustainability, particularly with the United Nations’ sustainable development goals. Furthermore, direct issues related to tourism activity, such as overtourism, pollution, and economic dependency, call for alternative and balanced approaches. Smart and digital solutions might play a key role in this process, but little is known concerning their potential. Aiming to extend knowledge concerning these potentials, a systematic literature review was conducted to examine the state-of-the-art about the implications of digital transformation in tourism as a catalyst for sustainable development, identifying gaps and providing directions for future research. From the analysis of 38 manuscripts, visitor experience, destination management, business solutions, and smart sustainable destinations emerged as the most common topics. However, inconsistencies were identified concerning the management narratives and the actual implementation of smart approaches. Additionally, the novelty of the concepts gravitating around smart tourism promotes some theoretical inconsistencies, which also need to be remedied.
“…There are examples where the co-development of food and tourism taps into this development, for example the peer2peer platforms, which activates resources in new ways and moves the accumulation opportunities from standard restaurants to the platform owners, but also creates a touristic market access for particular categories of food producers (Atsiz, Cifci, & Law, 2021). Digitalization is critical for business model innovation in almost all subsectors or forms of tourism, although food has been later movers in this respect than many other consumption elements (Baralla, Pinna, Tonelli, Marchesi, & Ibba, 2021;Schimperna, Lombardi, & Belyaeva, 2020).…”
Section: Business Models and Business Model Innovationmentioning
Based on a qualitative study of 46 small food enterprises, this article establishes a typology of 11 business models that capture value in different ways. The business models position the enterprises and their innovation endeavor in a continuum between tradition and modernity. The co-extension with tourism value propositions is examined, and prospects are particularly immanent in the following business models, which are identified in the study: Food as experience, Value chain remodeling, Genuinely authentic, and Collaboration with the active prosumer. However progressively, tourism consumption can also be the driving force for: The trademark, the SDG profile, the VIP club and Research based food production. Three models offer less opportunity for food tourism: Re- and upcycling, Franchised growth, and Born globals. The study illuminates the plasticity of food production business models. The paper contributes with insights for business actors and marketeers in food and tourism as well as for policy makers.
“…The advent of new technologies is deeply affecting companies, forcing them to adapt and innovate their business processes (Krumeich et al , 2014; Schimperna et al , 2020), means of production and ways to generate value (Pavlou and El Sawy, 2010; Karimi and Walter, 2015; Berghaus and Back, 2016; Marrone and Hazelton, 2019). “Digitalisation is opening up fascinating innovation opportunities for innovators, creators and organisations” (Yoo et al , 2010 ; Nambisan, 2017 ; Ramaswamy and Ozcan, 2018) (Lombardi and Secundo, 2021) operating in all economic fields (Hossnofsky and Junge, 2019; Kohnová et al , 2019; Lombardi et al , 2021a).…”
Section: Literature Reviewmentioning
confidence: 99%
“…In recent years, digital transformation radically changed the way public and private organisations operate (Lombardi et al, 2020;Nambisan, 2017;Rippa and Secundo, 2018;Schimperna et al, 2020;Lombardi et al, 2021a), fostering them to adopt new technologies (e. g. social media, mobile, business analytics, Internet of Things, Big data, Advanced Manufacturing/Industry 4.0/5.0, digital-to-physical-transfer, cloud and cyber-solutions, artificial intelligence) to gain significant benefits (Fischer and Reuber, 2011;Greenstein et al, 2013;Fitzgerald et al, 2014;Lardo et al, 2017;Nambisan et al, 2017). Among new technologies, social media, such as Twitter, Facebook or YouTube have become increasingly important because of the creation, sharing and exchange of information with countless counterparts (Leonardi and Vaast, 2017).…”
Purpose
This paper aims to present a deep understanding of how social media affects organisations’ sustainability performance, using environmental, social and governance (ESG) factors. Particularly, this paper assumes the existence of a causal relationship between organisations’ sustainability performance and the use of their social media profile (i.e. Twitter).
Design/methodology/approach
The authors used a multivariate regression with an explorative approach. Using Thomson Reuters Eikon, the authors composed a sample of 115 public EU companies with a headquarter in Europe operating in the “energy” and “utilities” sectors. The authors collected ESG-related, financial and Twitter-related data covering the period 2016–2019.
Findings
The study findings emphasise the existence of a statistically significant and positive relationship between social media profiles (i.e. Twitter) and companies’ sustainability performance. Findings show that ESG-oriented companies use their Twitter profile more as a tool for achieving a higher level of legitimation rather than for managing their sustainability strategy and related performance. Therefore, social media contribute more to the construction of companies’ CSR identity than the management of analytic aspects of sustainability performance. The longevity of companies’ profiles is the variable mostly showing a causal relationship not only with the general measure of companies’ sustainability performance but also with its pillars and sub-pillars.
Originality/value
This research is original in showing academics, practitioners and policymakers results on the impact of different modalities of interaction (retweets, replies, likes and quotes) between organisations and stakeholders by using social media on sustainability performance.
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