“…The IT group's frame was influenced heavily by a prior IT implementation disaster. Sahay, Palit & Robey, 1994;Davidson, 1997Davidson, , 2002Shaw, Lee-Patridge & Ang, 1997;Barrett, 1999;Lin & Cornford, 2000;McLoughlin, Badham & Couchman, 2000 (mainly uses SCOT by Bijker, 1987); Gallivan, 2001;Khoo, 2001 Since Davidson & Pai's (2004) review Hsu, 2002Hsu, , 2007Iivari & Abrahamsson, 2002;Acha, 2004;Khoo, 2004Khoo, , 2005McGovern & Hicks, 2004;Lin & Silva, 2005;Ovaska, Rossi, & Smolander, 2005;Bjørn et al, 2006;Olesen, 2006;Puri, 2006;Davis & Hufnagel, 2007;Jensen & Aanested, 2007Karsten & Laine, 2007McLeod & Davidson, 2007;Wang et al, 2007;Chang, 2008;Conover, 2008;Mengesha, 2008;Sandford & Bhattacherjee, 2008;Sneddon, 2008;Sobreperez, 2008;Mishra & Agarwal, 2010 In other studies, different groups held the dominant frame. In the study by Barrett (1999), the dominant frames were held by the users of a new electronic data interchange system for the London Insurance Market, who refused to use the new system so that implementation efforts failed.…”