Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis.

Abstract

This study provides a meta-analysis of research on the associations between relationship conflict, task conflict, team performance, and team member satisfaction. Consistent with past theorizing, results revealed strong and negative correlations between relationship conflict, team performance, and team member satisfaction. In contrast to what has been suggested in both academic research and introductory textbooks, however, results also revealed strong and negative (instead of the predicted positive) correlations between task conflict team performance, and team member satisfaction. As predicted, conflict had stronger negative relations with team performance in highly complex (decision making, project, mixed) than in less complex (production) tasks. Finally, task conflict was less negatively related to team performance when task conflict and relationship conflict were weakly, rather than strongly, correlated.

The milieu of managerial work: An integrative framework linking work context to role requirements.

“…For example, the prevalence of interpersonal conflict within the social context necessitates conflict management tactics and affects the manner with which individuals engage their social environment (De Dreu & Beersma, 2005;De Dreu & Weingart, 2003;Dierdorff & Ellington, 2008;Jehn, 1995Jehn, , 1997. Similarly, the level of interdependence in the social context represents the connectedness among work roles (Griffin et al 2007;Morgeson & Humphrey, 2006) and promotes reciprocal interaction with others, the sharing of information and workload, and boundary spanning activities to accomplish work goals (Katz-Navon & Erez, 2005;Kiggundu, 1981;Kozlowski, Gully, Nason, & Smith, 1999).…”

Dreamteam or Nightmare? Collaboration in Project Teams

“…Both task-related and relationship or social conflict can impact team performance and team members' satisfaction negatively (De Dreu and Weingart 2003). However, moderate task conflict may also have beneficial effects for the team, as long as relationship conflict remains limited (Jehn and Chatman 2000).…”

The Relationship Between Task Conflict and Team Learning: the Critical Role of Psychological Safety

“…The Moderating Role of Psychological Safety. Research shows that psychological safety may be one condition that alters the way conflict is received and managed in a team [3]. Psychological safety is a shared belief held by team members that the team is safe for interpersonal risk taking.…”

“…Although teamwork is quite popular nowadays, the challenges of working effectively in teams are still considerable [3]. How to deal with conflict is one of these tough challenges.…”