Taking on the “Dark Side”––Coping With Technostress

Tarafdar, Monideepa; Pirkkalainen, Henri; Salo, Markus; Makkonen, Markus

doi:10.1109/mitp.2020.2977343

Cited by 37 publications

(46 citation statements)

References 11 publications

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“…This disagreement can be explained by the fact that there are several other aspects involved in this relationship that we do not consider and may have an effect on this result. Tarafdar et al (2020) found that despite TS had a negative effect on IP, the individual's coping behaviors affects this relationship. Similarly, Sumiyana and Sriwidharmanely (2019) also found a negative impact from TS in IP but further established that this association was affected by individual's personality.…”

Section: Discussionmentioning

confidence: 90%

Data literacy and the cognitive challenges of a data-rich business environment: an analysis of perceived data overload, technostress and their relationship to individual performance

Cezar

Maçada

2021

AJIM

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PurposeConsidering the cognitive challenges associated with a data-rich business environment, this research aims to investigate the relationship between data literacy (DL), perceived data overload (PDO), and technostress (TS), besides the effect of these constructs on professional's individual performance (IP).Design/methodology/approachThrough survey research, the authors collected data from 321 professionals who work in data-rich and highly technological business environments. To test the hypotheses proposed, the authors developed the partial least squares structural equation modeling (PLS-SEM) procedures.FindingsThe results showed that DL is positively associated with IP and negatively with PDO. PDO is positively associated with TS and negatively with IP. The authors found no significant negative association between TS and IP.Research limitations/implicationsWith this research, the authors seek to contribute to the gap in the literature concerning two cognitive challenges associated with data-rich business environments: PDO and TS, analyzing from the point of view of the individual, and highlighting the importance of DL in this context.Practical implicationsThe results can assist managers in effectively being concerned with the DL level of their workforce. This is important considering not only the professionals' IP but also the cognitive challenges such as PDO and TS.Originality/valueThe innovation of this study lies in the empirical analysis of DL in the business context and its relationship with two cognitive challenges inherent in data-rich environments: PDO, and TS. Besides, the authors highlight the importance of understanding such phenomena in terms of IP.

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Section: Discussionmentioning

confidence: 90%

Data literacy and the cognitive challenges of a data-rich business environment: an analysis of perceived data overload, technostress and their relationship to individual performance

Cezar

Maçada

2021

AJIM

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“…It becomes apparent that many studies did not provide (complete) information on the participants’ gender, while in seven studies [ 6 , 7 , 48 , 79 , 94 , 100 , 102 ], no demographic information was provided regarding gender. In the 52 studies reporting the age of participants, it ranged from 17 to 75 years, with a mean of 40.62 years [ 6 , 7 , 9 , 10 , 21 , 22 , 23 , 24 , 46 , 53 , 54 , 55 , 56 , 57 , 58 , 59 , 60 , 61 , 62 , 63 , 64 , 65 , 66 , 67 , 68 , 69 , 70 , 71 , 72 , 73 , 74 , 77 , 79 , 80 , 81 , 82 , 83 , 84 , 85 , 86 , 87 , 88 , 89 , 90 , 91 , ...…”

Section: Resultsmentioning

confidence: 99%

“…However, all included studies were conducted with employees from different industries who use or rely on ICT in their daily work. Thus, most of the included samples were simply categorised as “employees using ICT at work” ( n = 30) [ 7 , 10 , 23 , 46 , 58 , 59 , 60 , 61 , 63 , 65 , 66 , 67 , 68 , 71 , 73 , 74 , 77 , 79 , 81 , 82 , 84 , 85 , 88 , 90 , 92 , 93 , 94 , 95 , 96 , 101 ]. Other larger groups were employees at educational and research institutions ( n = 6) [ 48 , 58 , 59 , 73 , 76 , 91 ], salespeople or sales professionals ( n = 6) [ 6 , 9 , 24 , 56 , 83 , 87 ], knowledge workers ( n = 5) [ 7 , 22 , 66 , 97 , 98 ], and public sector employees ( n = 3) [ 15 , 55 , 64 <...>…”

Section: Resultsmentioning

confidence: 99%

“…While ICT often entail beneficial qualities and facilitate our work, they may also be stressful or even harmful to our health [ 3 , 4 ]. Although technostress, like stress in general, is a process depending on an individual’s experience and appraisal [ 5 ], it has often been referred to as the “dark side” of technology [ 3 , 4 , 6 , 7 ]. Since the term was coined by Craig Brod in 1984, technostress is widely understood as the “inability to adapt or cope with new computer technologies in a healthy manner” [ 8 ] (p. 16).…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Overcoming the “Dark Side” of Technology—A Scoping Review on Preventing and Coping with Work-Related Technostress

Rohwer

Flöther

Harth

et al. 2022

IJERPH

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In the course of the digitalisation of work, the phenomenon of technostress is increasingly being examined. While there is a plethora of research on its causes and consequences, a growing body of research on mitigating work-related technostress is emerging. In order to identify opportunities to overcome this “dark side” of technology, this scoping review aims to provide a comprehensive overview of the current state of research on how to prevent and cope with work-related technostress. The databases PubMed, MEDLINE, PsycInfo, PSYNDEX, and Web of Science were searched in the time period between 2008 and 2021. The studies were screened independently by two authors and selected based on predefined inclusion and exclusion criteria. Sixty-two studies were included and their methodological quality was assessed using standardised checklists. Resources were identified at the technical, organisational, social and personal level, including, e.g., leadership, organisational and technical support as well as self-efficacy and IT mindfulness. Problem- and emotion-focused coping strategies were, e.g., seeking support or distancing from IT. None of the included studies investigated prevention measures, emphasising a dearth of research that needs to be addressed in the future. Nevertheless, the identified resources and coping strategies provide starting points to address adverse work- and health-related consequences and reduce work-related technostress.

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“…These results are in line with the prior evidence, indicating that professional development opportunities, task variety, and more broadly, job aspects that stimulate personal growth are associated with work well-being, namely, higher work engagement (Lesener et al ., 2020). Previous studies about ICT-related well-being have also suggested that characteristics of information systems may challenge employees in terms of new opportunities, tasks and possibilities for enhancing and improving their skills (Tarafdar et al. , 2020).…”

Section: Discussionmentioning

confidence: 99%

Digitalisation and work well-being: a qualitative study of techno-work engagement experiences related to the use of educational technology

Mäkiniemi

2022

IJEM

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PurposeThe study explores techno-work engagement, which is a positive and fulfilling state of well-being with respect to the use of digital technology at work. It provides insight into the circumstances in which the educational use of ICT enhances work well-being.Design/methodology/approachA total of 60 Finns from the education sector wrote descriptions of situations in which they experienced techno-work engagement related to the use of educational technology. The responses were analysed qualitatively.FindingsParticipants experienced techno-work engagement not only when educational technology facilitated work, enabled progress and produced novelty value but also when working in collaboration and in a positive climate.Originality/valueThis first qualitative study of techno-work engagement deepens the understanding of positive well-being experiences associated with the use of educational technology. It also provides suggestions for leading technology-related work well-being in educational sector.

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Taking on the “Dark Side”––Coping With Technostress

Abstract: This is a self-archived version of an original article. This version may differ from the original in pagination and typographic details.

Cited by 37 publications

References 11 publications

Data literacy and the cognitive challenges of a data-rich business environment: an analysis of perceived data overload, technostress and their relationship to individual performance

Data literacy and the cognitive challenges of a data-rich business environment: an analysis of perceived data overload, technostress and their relationship to individual performance

Overcoming the “Dark Side” of Technology—A Scoping Review on Preventing and Coping with Work-Related Technostress

Digitalisation and work well-being: a qualitative study of techno-work engagement experiences related to the use of educational technology

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