Tag-based interaction in online and mobile banking

Ravendran, Rajinesh; MacColl, Ian; Docherty, Michael

doi:10.1145/2350046.2350056

Cited by 5 publications

References 6 publications

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On Online Banking Authentication for All: A Comparison of BankID Login Efficiency Using Smartphones Versus Code Generators

Vinbæk

Pettersen

Carlsen

et al. 2019

Lecture Notes in Computer Science

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Authentication is an essential component of any digital service. In Norway, such authentication is often relying on BankID using either mobile BankID or a code generator. This study set out to explore the efficiency of these authentication user interfaces. A mixed experiment involving 20 users was conducted. The results show that the code generator is faster, but for individuals with a preference for mobile BankID the difference is insignificant. Individuals with a preference for code generators take significantly longer time to use BankID.

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On Online Banking Authentication for All: A Comparison of BankID Login Efficiency Using Smartphones Versus Code Generators

Vinbæk

Pettersen

Carlsen

et al. 2019

Lecture Notes in Computer Science

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Mobile banking adoption: A literature review

Shaikh

Karjaluoto

2015

Telematics and Informatics

709

554

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Electronic commerce (e-commerce) continues to have a profound impact on the global business environment, but technologies and applications also have begun to focus more on mobile computing, the wireless Web, and mobile commerce. Against this backdrop, mobile banking (m-banking) has emerged as an important distribution channel, with considerable research devoted to its adoption. However, this research stream has lacked a clear roadmap or agenda. Therefore, the present article analyzes and synthesizes existing studies of m-banking adoption and maps the major theories that researchers have used to predict consumer intentions to adopt it. The findings indicate that the m-banking adoption literature is fragmented, though it commonly relies on the technology acceptance model and its modifications, revealing that compatibility (with lifestyle and device), perceived usefulness, and attitude are the most significant drivers of intentions to adopt m-banking services in developed and developing countries. Moreover, the extant literature appears limited by its narrow focus on SMS banking in developing countries; virtually no studies address the use of m-banking applications via smartphones or tablets or consider the consequences of such usage. This study makes several recommendations for continued research in the area of mobile banking.

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Image Is All for Music Retrieval: Interactive Music Retrieval System Using Images with Mood and Theme Attributes

Park

Kim

2023

International Journal of Human–Computer Interaction

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Tag-based interaction in online and mobile banking

Cited by 5 publications

References 6 publications

On Online Banking Authentication for All: A Comparison of BankID Login Efficiency Using Smartphones Versus Code Generators

On Online Banking Authentication for All: A Comparison of BankID Login Efficiency Using Smartphones Versus Code Generators

Mobile banking adoption: A literature review

Image Is All for Music Retrieval: Interactive Music Retrieval System Using Images with Mood and Theme Attributes

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