Systematic literature review – improving business processes by implementing agile

Abstract

PurposeNumerous approaches from the field of economics already exist for the improvement of business processes. In the field of software development, work has been done on improving development processes. For years, the focus here has been on agile approaches. Although various approaches for improving business processes exist, it is becoming increasingly difficult to adapt business processes to the fast-moving conditions of the market and the business environment. Agile approaches address this issue. Thus, not only software development processes, but also business processes should benefit from agile approaches.Design/methodology/approachTo this end, values and principles of the Agile Manifesto, agile methods such as Scrum, and various agile practices such as the Kanban board should be applied in business processes. This paper examines the work already done on this topic. With the help of a systematic literature review (SLR), literature studies dealing with the implementation of the agile approach in business processes are identified.FindingsThis paper presents, investigates and contrasts 12 primary sources dealing with agile and business processes and shows how they are different/ equal regarding three research questions.Originality/valueWe provide an overview of existing approaches handling the combination of agile and business processes to improve business processes.

Employee Empowerment and HR Flexibility in Information Technology SMEs

“…IT firms have been addressing the challenge of dealing with the ongoing high rate of technological change by embracing agile management practices, which are based on employee participation in decision making and employee empowerment. [28][29][30] Thus, both the issue of HR flexibility in general, and the role of employee empowerment in enabling HR flexibility, are particularly relevant to IT firms. However, none of the existing studies of HR flexibility focused in particular on IT firms.…”

Agility and Innovativeness: The Serial Mediating Role of Helping Behavior and Knowledge Sharing and Moderating Role of Customer Orientation

“…Not only in research but also in actual business, although the term “Agile” has been successfully popularized, the number of agile organizations did not increase because they focused on imitation by introducing only formal Agile practice techniques and tools [ 4 ]. Therefore, to properly apply the Agile approach in all industries, including software and non-software development, attention should be placed on agility rather than the effectiveness of fragmented Agile practices and tools [ 5 ].…”

Agile Methodology in Educational Leadership: Scrum

“…One of the most popular frameworks for software development processes is agile. It is built on some fundamental ideas and principles, such as those found in the Agile Manifesto, and aims to make the traditional, linear waterfall approach more adaptable to the real world, where requirements and solutions are always changing [8,9]. Agile strives to minimize resource, development, and labor waste by favoring an iterative and team-based approach [10,11].…”