“…Managing tourism destinations is uncertain, and destination managers have to make decisions in a complex environment, including a number of stakeholders with different management objectives and interests (Mai & Smith, 2018). System dynamics in travel and tourism research was used by a number of researchers (Borštnar et al, 2011;Jere Jakulin, 2016, 2017Jere Lazanski and Kljajic, 2006;Mai and Smith, 2018;Patterson et al, 2004;Ropret et al, 2014;Sedarati et al, 2018;Štumpf and Vojtko, 2016;Tan, 2017;Tegegne et al, 2018;Vojtko and Volfová, 2015). Our study identifies the complexity of the destination management system and highlights the role of enterprises, supported by a number of causal loops in the system.…”