Abstract:A partir da análise do discurso dominante de sustentabilidade (de Brundtland), este artigo tem por objetivo apresentar uma proposta alternativa a ele, tendo como perspectiva a Teoria do Pensamento Complexo de Edgar Morin. Diante dos problemas engendrados pelo atual modelo de desenvolvimento, destacamos que o discurso de sustentabilidade de Brundtland segue a mesma lógica que levou à humanidade a uma série crise, por isso tem se mostrado insuficiente para compreender e atender a complexidade dos problemas socio… Show more
“…It’s in this sense that innovation and research present an opportunity for academics and companies to achieve economic growth without harming the presence of the next generations (Ilie and Madalina, 2012), as the traditional methods initiated by Brundtland have shown to be insufficient for the complexity of the topic (Rocha and Luzio-dos-Santos, 2020). So, it is necessary to understand sustainability from the contemporary trends of society (Calitz and Zietsman, 2018).…”
PurposeThis paper aimed to identify the impact that Industry 4.0 can have on the service sector and how its combination can generate benefits for Sustainability 4.0 in the context of the Triple Bottom Line.Design/methodology/approachA Systematic Literature Review (RSL) was developed using the following combinations of keywords on the Web of Science and Scopus databases: Industry 4.0 And Sustainability, Industry 4.0 And Service, and Industry 4.0 And Sustainable Development, in which 24 papers were selected.FindingsAs a result, the authors found 100 benefits for sustainable development, which were further categorized into 54 advantages for the economic area, 25 for the social segment and 21 for environmental aspects. In this way, the results can help private companies understand the use of these technologies aimed at sustainable growth, plus bolstering the government to conduct public policies to encourage these practices in technology organizations.Practical implicationsAs a practical implication, this study offers insight into the evolution of sustainable development. It enables the emergence of works that wish to explore the service sector, providing relevant information for decision-making and influencing managers and policymakers on the importance of applying Industry 4.0 toward the sustainability of the service sector and its applications.Originality/valueThe originality of this study lies in expanding the understanding generated by 4.0 technologies, by diverting attention from the manufacturing and agricultural sectors, which have abundant literature on the subject. With this, this work demonstrated that modern technologies have greater possibilities of an action directed at the service sector, in addition to being able to contribute to Sustainability 4.0 from the perspective of the sustainability tripod.
“…It’s in this sense that innovation and research present an opportunity for academics and companies to achieve economic growth without harming the presence of the next generations (Ilie and Madalina, 2012), as the traditional methods initiated by Brundtland have shown to be insufficient for the complexity of the topic (Rocha and Luzio-dos-Santos, 2020). So, it is necessary to understand sustainability from the contemporary trends of society (Calitz and Zietsman, 2018).…”
PurposeThis paper aimed to identify the impact that Industry 4.0 can have on the service sector and how its combination can generate benefits for Sustainability 4.0 in the context of the Triple Bottom Line.Design/methodology/approachA Systematic Literature Review (RSL) was developed using the following combinations of keywords on the Web of Science and Scopus databases: Industry 4.0 And Sustainability, Industry 4.0 And Service, and Industry 4.0 And Sustainable Development, in which 24 papers were selected.FindingsAs a result, the authors found 100 benefits for sustainable development, which were further categorized into 54 advantages for the economic area, 25 for the social segment and 21 for environmental aspects. In this way, the results can help private companies understand the use of these technologies aimed at sustainable growth, plus bolstering the government to conduct public policies to encourage these practices in technology organizations.Practical implicationsAs a practical implication, this study offers insight into the evolution of sustainable development. It enables the emergence of works that wish to explore the service sector, providing relevant information for decision-making and influencing managers and policymakers on the importance of applying Industry 4.0 toward the sustainability of the service sector and its applications.Originality/valueThe originality of this study lies in expanding the understanding generated by 4.0 technologies, by diverting attention from the manufacturing and agricultural sectors, which have abundant literature on the subject. With this, this work demonstrated that modern technologies have greater possibilities of an action directed at the service sector, in addition to being able to contribute to Sustainability 4.0 from the perspective of the sustainability tripod.
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