Sustained Participatory Design: Extending the Iterative Approach

Everyoone has a part to play : games and participatory design in healthcare

“…Ideally, the positive commitment effects result in an easier implementation of solutions and a better work climate. Consequently, Simonsen and Hertzum (2012) conclude that participatory design is excellent for combining business-oriented and socially sensitive perspectives.…”

“…Good examples for that are the "Florence project" (Bjerknes & Bratteteig, 1988) which aimed to develop a computer system for nurses and a number of projects in the last decade dealing electronic patient records (see e.g. Bossen, (2006); and, Simonsen and Hertzum (2012)). There are also participatory design projects in healthcare about the design of technology outside of hospitals (see e.g.…”

“…The different roles of stakeholders in such use situations lead often to different or even conflicting requirements. Participatory design 35 initiates participation and partnerships with different stakeholders (Simonsen & Hertzum, 2012). Stakeholder participation can help the designers to gain insights into different perspectives and in balancing conflicting requirements.…”

“…To obtain rich qualitative data, users should be actively involved in analysis activities to provide detailed insights into the current use context, use problems, and user needs. Participatory design provides a toolbox of different practical techniques for this very purpose (Simonsen & Hertzum, 2012). An important advantage of active user participation compared to methods, such as ethnographic studies, is that users participate throughout the iterative loops of design projects and thus allow designers to obtain feedback and user insights at different stages of the design process.…”

“…Projects with a participatory approach (ideally) start with designing coherent visions for change, as well as clarifying goals and needs (Simonsen & Hertzum, 2012), instead of directly following an initial direction for a solution. Products, workflows and environments are developed with the participation of people from practice; hence, many errors that would lead to problems during use can be eliminated in the design phase.…”