Sustainable value creation in SMEs: a case study

Ciasullo, Maria Vincenza; Troisi, Orlando

doi:10.1108/17542731311286423

Cited by 83 publications

(25 citation statements)

References 49 publications

(52 reference statements)

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“…Over the past few decades, the idea in which sustainability represents a fundamental lever for business success has received broad consensus and extensive sharing in the literature to the point where many studies have focused on the methods of definition and the implementation of sustainable strategies in companies [17][18][19][20].…”

Section: The Rise Of Sustainability In the Business Context And In Thmentioning

confidence: 99%

Extended Theory of Planned Behavior (ETPB): Investigating Customers’ Perception of Restaurants’ Sustainability by Testing a Structural Equation Model

et al. 2018

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In the modern competitive scenario, all companies seek to understand how to achieve success. One of the keys to conquer/maintain market shares is sustainability, which is a hot topic of numerous studies that have focused on its use as a solution to obtain social, environmental, economic, and cultural benefits. To this end, the present work aims to identify the variables able to guide consumers towards the choice of sustainable restaurants through the conceptual extension of a theoretical model known in literature as Theory of Planned Behavior (TPB). The authors propose an Extended Theory of Planned Behavior (ETPB), consisting of seven variables: attitude; subjective norm; perceived behavioral control; perceived usefulness; curiosity; behavioral intention; and behavior. The authors used a quantitative approach based on the test of a Structural Equation Model (SEM). Overall, 1023 questionnaires were analyzed. The results of the analysis provided empirical evidence for the hypotheses formulated suggesting that attitude, subjective norm, perceived behavioral control, perceived usefulness, and curiosity affected the consumers’ behavioral intention to prefer sustainable restaurants and that behavioral intention affected their actual behavior. Based on what emerged from the analysis, the work could be understood as a useful tool for scholars and practitioners, suggesting interesting theoretical and managerial implications. In fact, on the one hand, it contributes to the enrichment of scientific literature related to the factors triggering human choices, and, on the other, it helps maximize the success of the restaurants by highlighting the levers to be actioned to improve business performances. However, the paper presents a main limit, linkable to the fact that, whilst the use of questionnaires represents an advantage in terms of sample size, on the other hand, it does not allow us to go deeper in understanding the reasons why people prefer restaurants that adopt sustainable practices.

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Section: The Rise Of Sustainability In the Business Context And In Thmentioning

confidence: 99%

Extended Theory of Planned Behavior (ETPB): Investigating Customers’ Perception of Restaurants’ Sustainability by Testing a Structural Equation Model

et al. 2018

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“…Cantele and Zardini [107]; Dubruc et al [108]; Tok et al [109]; Allet [110]; Carrigan [111]; Corazza [112]; Warren [113]; Goddard et al [114]; Graafland [115]; North [116]; Chang [117]; Panwar et al [118]; Vo et al [119]; Doukas et al [120]; Etoundi Eloundou [121]; Jenkins and Karanikola [122]; Ayuso et al [123]; Ciasullo and Troisi [124]; Musa et al [125]; Torugsa et al [126]; Battisti and Perry [127]; Gliedt and Parker [128]; Gallucci et al [129]; Vancheswaran and Gautam [130]; Redmond et al [131]; Shetty et al [132]; Burke and Gaughran [133], among others.…”

Section: Sustainable Development Management and Environmental Awarementioning

confidence: 99%

Corporate Social Responsibility and Performance in SMEs: Scientific Coverage

et al. 2020

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The objective of this research is to analyze the scientific production indexed in the international Scopus database on the subject of "corporate social responsibility and corporate social performance" in small and medium-sized enterprises. In the literature, it is currently possible to observe how large corporations undertake social responsibility actions as a usual practice. However, in the case of small and medium-sized enterprises, the reality is different due to their high heterogeneity.To fulfil the proposed objective, a bibliometric analysis is carried out, identifying 277 articles on the subject. It is observed that scientific production is concentrated in a period of 18 years (2000)(2001)(2002)(2003)(2004)(2005)(2006)(2007)(2008)(2009)(2010)(2011)(2012)(2013)(2014)(2015)(2016)(2017)(2018), the majority being qualitative studies.

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“…Consistently, social sustainability includes definitions of society, community and culture and is measured in the firm's performance in donations, safety, strategic philanthropy and corporate citizenship [22]. Thus, social sustainability places a demand upon firms to play an active role and acknowledge more responsibilities toward stakeholders and the social environment they operate in [23]. Human needs include basic needs such as food, shelter, clothing as well as good quality of life, with quality of life including things like healthcare, education and political freedom [21].…”

Section: Social Sustainabilitymentioning

confidence: 99%

Social Sustainability Practices on Small Businesses in Developing Economies: A Case of South Africa

Masocha

2019

Sustainability

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This study makes a significant contribution towards theory and knowledge of small and medium enterprises (SMEs) within the social sustainability discourse. The study focused on investigating if SMEs in developing economies directly benefit from practising social sustainability through examining the relationship between social sustainability and financial performance, customer satisfaction as well as employee satisfaction. A total of 238 SMEs from the Limpopo province of South Africa were surveyed through a self-administered questionnaire at the hand of convenience sampling technique. The hypotheses in the study were assessed through structural equation modelling (SEM) through AMOS software version 25. The study results revealed that all three postulated hypotheses were supported. Thus, social sustainability was found to be positively and significantly associated with financial performance, customer satisfaction performance as well as employee satisfaction performance. The findings in this study indicate that by practising social sustainability, SMEs potentially benefit on a broader performance spectrum.

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Sustainable value creation in SMEs: a case study

Cited by 83 publications

References 49 publications

Extended Theory of Planned Behavior (ETPB): Investigating Customers’ Perception of Restaurants’ Sustainability by Testing a Structural Equation Model

Extended Theory of Planned Behavior (ETPB): Investigating Customers’ Perception of Restaurants’ Sustainability by Testing a Structural Equation Model

Corporate Social Responsibility and Performance in SMEs: Scientific Coverage

Social Sustainability Practices on Small Businesses in Developing Economies: A Case of South Africa

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