Sustainable transport solutions at a crossroads in developing countries: insights and perspectives

Abstract

This paper reviews the solutions to the matters of sustainable transport at a crossroads in developing countries. In the process, the paper recommends re-thinking sustainable transport solutions in developing countries, given that current and previous efforts have failed to permanently reverse problems of automobile dependency, an inefficient public transport system and network traffic congestion for example. In addition, land use and transport planning actions and interventions have been found to promote fragmentation and gentrification of spaces, places and people. This paper analytically reviews desktop studies covering the sustainable transport from developing countries to establish the existing situation as well as crafting a policy and intervention lever departure points. Making use of over 20 years of research, consultancy and practical experience, we aim to define possible future sustainable transport intervention levers and focus on areas within developing countries.

Service Quality and Customer Acceptability at the Cape Coast Branch of Metro Mass Transit Limited

“…Provision of better information and communication technology (ICT) systems (including timetables, terminal electronic displays, on-board communication, mobile communications and call centres), will improve communication with passengers. This finding supports Chakwizira et al's. (2011) study that found that timetables are important and a lack thereof may be construed as breaking the trust between the operator and passengers.…”

“…Mazulla and Eboli (2006) argue that public transport operators give too much importance to financial gains at the expense of service quality delivery. Whereas Dridi, Mesghouni and Borne (2005) assert that public transport services must follow regular schedules, be safe and rapid, guarantee high service quality, and utilize resources efficiently, Chakwizira, Bikam, Dayomi, and Adeboyejo (2011) contend that timetables are important, and a lack thereof may be construed as breaking the trust between operators and passengers.…”