Susceptibility of job attitudes to context effects

Bowling, Nathan A.; Boss, James; Hammond, Gregory D.; Dorsey, Brittany

doi:10.1037/e518442013-459

Cited by 1 publication

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“…State affect mediated the effect of remembered work-related events on job satisfaction. Therefore, Faces Scales seem to trigger memory-based "on-thespot" activation of mood that affects job satisfaction judgments, but, again, the study did not show that mediation is specific for the Faces Scale because in Experiment 3 only the Faces Scale was used (Bowling et al, 2009). This interesting research should be continued to locate specific effects of state affect in response to Faces Scales.…”

Section: Discussionmentioning

confidence: 79%

“…According to Fisher (2000), the Faces Scale “cues emotional recall” (p. 187), and, unlike the more cognitive measures of job satisfaction, it does not require respondents to make “specific objective comparisons” (p. 187) that activate the cognitive component of job satisfaction. Recently Bowling, Boss, Hammond, and Dorsey (2009) induced positive and negative mood by instructing their participants to remember positive or negative events prior to responding to the Faces Scale or a more cognitive verbal Likert scale that measured job satisfaction. Remembered positive or negative work-related events biased both job satisfaction scales toward affect (Experiment 2).…”

Section: Discussionmentioning

confidence: 99%

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On the Intra- and Interindividual Differences in the Meaning of Smileys

Grebner

2011

Swiss Journal of Psychology

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There is increasing evidence that the Faces Scale is more sensitive to the emotional component of job satisfaction than other scales. This study investigated underlying processes and tested whether state affect and neuroticism covary with respondents’ evaluations of each face’s meaning. Seventy-five participants repeatedly judged single schematic faces as looking satisfied or unsatisfied. Participants made 11,025 two-alternative, forced-choice judgments about a variety of eleven faces. Results showed that faces appeared more satisfied to those who reported good mood and lower neuroticism (assimilation effect). In addition, there was a significant range effect of scale composition: In a range including five smiling faces, a face showing a mild smile was more often judged as looking unsatisfied than in a range including five frowning faces. Moreover, a significant interaction between range and neuroticism indicated stronger range effects in those participants who reported higher neuroticism than others. The implications for the use of the Faces Scale in work and organizational psychology are discussed.

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Section: Discussionmentioning

confidence: 79%

Section: Discussionmentioning

confidence: 99%