Survey on Indoor Air Quality in an Academic Services Department

Abstract

Field investigation was conducted to investigate the ventilation design and the indoor air quality in an academic services department of a tertiary institute in Hong Kong. Results of the study indicated that problems existed in the design, operation and maintenance of the ventilation system. Fresh air supply, though satisfying the recommended values stipulated in ASHRAE standard, was not adequate. Materials, fixtures and the ventilation system itself were found to be the dominant pollution sources according to which the required supply of outdoor air should be determined. Discussions on the design practices adopted by local building services engineers are included.

Academic Service Quality Survey in Higher Education

“…Customer expectations also grow to meet market demands and developments in the world of work. Meanwhile, the influence of the quality of academic service variable shows greater effects than the bureaucracy on the quality of Higher Education, so it is expected that the quality of academic services will always be continuously improved [7]. The final goal of academic service is the quality of higher education [17,18].…”

“…A qualified academic service will lead to students' satisfaction. Student satisfaction is shown by student loyalty in Higher Education and students will tell the satisfied academic service to others [7,8]. Academic service quality in Higher Education is determined five main dimensions, namely reliability, responsiveness, empathy, tangibility, and assurance [9].…”