Supportive Drivers of Organizational Knowledge Management: A Case Study from Egypt

Abstract

The ability to manage efficiently the flow of knowledge has becoming a crucial requirement to boost the organizational learning and competitiveness along the knowledge era. However, a lack of consensus and confusion may still exist regarding what comprise the Knowledge Management (KM) and its importance to improve the overall organizational performance in Egypt. Moreover, there is generally a lack of an observable organizational KM initiatives' progress in Egypt. This study highlights the significance of KM and explores the key drivers that can support organizational KM initiative in Egypt which requires organizational management and human orientation in terms of setting supportive human resource management, organizational culture and organizational structure. The study also alarms the attention to the various challenges that may hinder the successful implementation of KM initiative in Egypt. Based on the case study approach, this study sheds the light on a good model of IBM Egypt as a guidance supporting the crucial significance of KM for booming innovation and organizational performance.

Assessing the impact of knowledge management on total factor productivity

“…Moreover, KM refers to the process of applying a systematic approach for capturing, structuring, managing and disseminating knowledge inside the organization, in order to work quicker, to reduce cost and to reapply best practices. In the late 1990s, defining KM involved a new aspect which is the adequacy of person knowledge, reflecting that KM is not only about the dissemination of knowledge, but it is more important to ensure that the right knowledge to be provided to the right people at the right time as well as to be shared to develop organizational learning and successful performance (Tomas and Hult, 2003; King 2009; Dalkir, 2017; Gascó et al , 2017; El Bedawy, 2018). Although a rising interest was dedicated to KM as a crucial promising discipline, there is still a limited quantitative empirical research work as the main bulk of studies cover conceptual or theoretical studies.…”