Supporting Communities through Social Government in Co-Creation and Co-Production of Public Services

Wimmer, Maria A.; Scherer, Sabrina

doi:10.4018/ijpada.2018010102

Cited by 10 publications

(2 citation statements)

References 22 publications

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“…In particular along the transition to deliver online public services basing on the OOP, public services need to be designed 'customer-centric by default', encompassing simplification and seamless combinations of service building blocks from different government entities [62] and with the customer's needs at focus. Concepts like co-creation and co-production can help to engage citizens and other stakeholders in the innovation of public service routines [63].…”

Section: Stakeholder Engagementmentioning

confidence: 99%

Approaches to Good Data Governance in Support of Public Sector Transformation Through Once-Only

Wimmer¹,

Neuroni²,

Frecè³

2020

Lecture Notes in Computer Science

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The Once Only Principle (OOP) drives current public sector modernization through the reduction of administrative burdens. It requires public authorities not to ask citizens and companies to repeatedly provide information to the public authorities. Instead, public authorities shall share and re-use data among themselves in due respect of data protection regulation. The sharing and re-use of sensitive and non-sensitive data among public administrations demands for broad acceptance by all stakeholders. Trust and transparency are key success criteria in such data-driven public sector transformation. Establishing proper governance mechanisms for the data infrastructures that enable the sharing and reuse in public service provisioning, and that provide the necessary transparency and trust levels is expected to effectively improve public service. This research investigates approaches for establishing a good data governance in OOP settings tackling the sharing and re-use of sensitive or personal data. Geographical focus is on the European Union and Switzerland.

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Section: Stakeholder Engagementmentioning

confidence: 99%

Approaches to Good Data Governance in Support of Public Sector Transformation Through Once-Only

Wimmer¹,

Neuroni²,

Frecè³

2020

Lecture Notes in Computer Science

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“…In her view, citizen power was about a more political discourse of rights, citizenship and urban commons. Citizen power in this framework indicates all participatory forms in which citizens meaningfully influence and (co-)decide about developmental plans (Goodspeed, 2015;Opromolla et al, 2017;Wimmer & Scherer, 2018). It therefore also comprises bottom-up initiatives in which citizens seize technological opportunities for (re)making their city (Aylett, 2013;Breuer et al, 2014;de Vries et al, 2016;Niederer & Priester, 2016).…”

Section: Consultationmentioning

confidence: 99%

Smart Governance in Practice

Tomor¹

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The idea of the smart city, with its promise to address the swiftly accruing societal challenges in cities through the use of technology, has over the past decade increasingly gained in popularity and appeal. Local governments have consequently taken to incorporating smart city approaches into their development strategies (Camboim, Zawislak, & Pufal, 2019;Caragliu & Del Bo, 2019). The smart city theme has also generated interest among academics, resulting in a rapidly growing body of literature accompanied by conferences, organisations, articles, and special issues. The literature presents a cacophony of perspectives on the smart city, among which two major streams stand out: the technology-driven smart city and the human smart city.The first focuses on technology-and data-driven urban management steered by governments, often in alliance with corporations, aimed at creating smarter cities for inhabitants Kourtit, Nijkamp, & Steenbruggen, 2017;. A prominent example is the South-Korean "smart city'' of Songdo, built completely from scratch. A ubiquitous computing environment is achieved through the extensive integration of information technologies to provide state-of-the-art urban supervision Shelton, Zook, & Wiig, 2015;. Computerization can also be implanted in existing cities.For instance, Singapore has established a solid technology base to optimise urban infrastructures and public services: it has a widespread data-driven sensor network for transport and energy, a fibreoptic network the length and width of the island, robot hospitals, autonomous -driverless -taxis, as well as vertical gardens and farms that regulate the temperature by absorbing and diffusing heat while collecting rainwater (Anthopoulos, Janssen,

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The Role of Information and Communication Technology in the Social and Healthcare Services Co-production

Kozak,

Fedushko,

Szymaniec-Mlicka

2024

Lecture Notes on Data Engineering and Communications Technologies

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Supporting Communities through Social Government in Co-Creation and Co-Production of Public Services

Cited by 10 publications

References 22 publications

Approaches to Good Data Governance in Support of Public Sector Transformation Through Once-Only

Approaches to Good Data Governance in Support of Public Sector Transformation Through Once-Only

Smart Governance in Practice

The Role of Information and Communication Technology in the Social and Healthcare Services Co-production

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