Supply Chain Event Management für globale Logistikprozesse: Charakteristika, konzeptionelle Bestandteile und deren Umsetzung in Informationssysteme

Improvement of Delivery Reliability by an Intelligent Control Loop between Supply Network and Manufacturing

“…Events can be positive (e.g., placed customer order) or negative (e.g., resource alarm), and, in particular, consequences from negative events should be mitigated. Therefore, knowledge generated from events is intended to maintain the efficiency of the supply network and ensure customer satisfaction [17,[27][28][29]. Events must therefore be identified in time to avoid consequences or, if this is not possible, to mitigate consequences of the events as much as possible through proactive measures [29].…”

“…Therefore, knowledge generated from events is intended to maintain the efficiency of the supply network and ensure customer satisfaction [17,[27][28][29]. Events must therefore be identified in time to avoid consequences or, if this is not possible, to mitigate consequences of the events as much as possible through proactive measures [29]. SCEM is embedded in supply chain management: although SCEM is focused on the short-term, operational planning, management and control of measures to mitigate the consequences of events, the planning level of supply chain management tries to minimize the number of events [29,30].…”