Supervisor Incivility and Employee Silence: Does Chinese Traditionality Matter?

Liu, Chang e; Chen, Wei Xie Yahui; Huang, Jie

doi:10.30845/ijbss.v9n6a7

Cited by 9 publications

(8 citation statements)

References 20 publications

(27 reference statements)

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“…According to Liu et al (2017), supervisor's incivility has significant positive association with employee turnover intentions and negative association with psychological safety. Jawahar and Schreurs (2018) examined the relationship between leader's incivility and subordinates' work engagement and their job performance.…”

Section: Hypothesis Development 21 Workplace Incivility and Employee ...mentioning

confidence: 99%

Turn the table around: workplace incivility, coworker deviance, turnover intentions and nurses' job performance

Faheem

Ali

Akhtar

et al. 2022

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PurposeThe present study aims to analyze the effect of workplace incivility and coworker deviant behavior on turnover intentions and nurses' job performance.Design/methodology/approachData were obtained from 318 nurses using a structured questionnaire. The multistage sampling technique was used to distribute the questionnaire and analysis was performed through structural equation modeling.FindingsThe findings show association between workplace incivility and coworker deviant behavior on turnover intentions and nurses' job performance. Further, the findings state that coworker deviant behavior has impact on turnover intentions and nurses' job performance.Research limitations/implicationsResults of the study show critical situation for healthcare sector. Findings show that negative behaviors influence nurses' performance and escalate their intentions to leave this profession. These findings can help authorities to take some actions and use interventions to suppress or control these negative behaviors to improve the nursing performance at workplace.Originality/valueThe nursing literature is devoid of evidence about how workplace incivility and coworker deviant behavior influence employee outcomes.

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Section: Hypothesis Development 21 Workplace Incivility and Employee ...mentioning

confidence: 99%

Turn the table around: workplace incivility, coworker deviance, turnover intentions and nurses' job performance

Faheem

Ali

Akhtar

et al. 2022

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“…Nurses tend to keep silent when they encounter uncivil behaviors at the workplace, leading to more psychological health issues (Zhan et al, 2019). It is especially so if the incivility comes from supervisors (Liu et al, 2018). Investigating the buttering effect of servant leadership in other nations or cultures is highly recommended.…”

Section: Discussionmentioning

confidence: 99%

The Relationship Between Workplace Incivility and Psychological Distress: The Moderating Role of Servant Leadership

Qiu

Zhang

2022

Workplace Health Saf

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Background: The relationship between workplace incivility and psychological distress among nurses has been well-documented in the nursing literature. Management practices to reduce the negative impact are less clear. This study aimed to examine perceived servant leadership as a moderator between workplace incivility and psychological distress among nurses in Chinese hospitals. Methods: This study used a cross-sectional design and was conducted between September and October 2020. We recruited 1,604 nurses from 13 Chinese hospitals across different regions in China ranging from 18 to 55 years in age ( M = 28.48 years, SD = 6.53 years). Multiple linear regression was used to analyze the data. Findings: The results showed that workplace incivility (β = 0.40, p < .001) and perceived servant leadership (β = −0.13, p < .001), as well as their interaction (β = −0.11, p = .002), predicted nurses’ psychological distress. Perceived servant leadership moderates the relationship between workplace incivility and psychological distress. Conclusions/Application to Practice: Servant leaders can create an ethical work climate, display empathy and compassion, and facilitate resilience. Our findings can assist hospital management with support from occupational health providers to recruit, train, and assess nursing supervisors. Also, occupational health providers in collaboration with nursing administration can monitor incivility, psychological distress, servant leadership levels, and impact.

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“…Supervisor incivility, which refers to uncivil behaviors initiated by individual supervisors, such as making hurtful comments, sending “snippy” emails, gossiping, and shunning (Reio, 2011), is one of the critical factors that leads individuals to refrain from information sharing. Therefore, previous research (Liu et al. , 2018; Lan et al.…”

Section: Introductionmentioning

confidence: 98%

“…Supervisor incivility, which refers to uncivil behaviors initiated by individual supervisors, such as making hurtful comments, sending "snippy" emails, gossiping, and shunning (Reio, 2011), is one of the critical factors that leads individuals to refrain from information sharing. Therefore, previous research (Liu et al, 2018;Lan et al, 2020;Bain et al, 2020) investigated the link between supervisor incivility and employees' tendency to share their concerns on work-related issues and reported that supervisor incivility discourages employee voice. Despite the existing research on supervisor incivility and employee voice, several questions remain unaddressed.…”

Section: Introductionmentioning

confidence: 99%

Supervisor incivility and employee voice: the roles of cognitive reappraisal and psychological distress

Dedahanov

Fayzullaev

Abdurazzakov

2022

LODJ

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PurposeThis work assesses the contingent role of cognitive reappraisal on the link between supervisor incivility and psychological distress and examines the mediating role of psychological distress on the link between supervisor incivility and employee voice, namely, promotive and prohibitive.Design/methodology/approachThe data were collected from 447 highly skilled employees of manufacturing companies. To evaluate the validity of the proposed hypotheses, the authors conducted hierarchical regression analysis and bootstrapping test.FindingsThe findings suggest that despite supervisor incivility, individuals with higher level of cognitive reappraisal are less likely to suffer from psychological distress, whereas individuals with a lower level of cognitive reappraisal are prone to psychological distress when individuals suffer from supervisor incivility. Moreover, the results indicate that psychological distress mediates the link between supervisor incivility and voice, namely, promotive and prohibitive.Originality/valueThis work is the first to investigate the contingency role of cognitive reappraisal on the link between supervisor incivility and psychological distress and the mediating role of psychological distress on the link between supervisor incivility and employee voice.

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Supervisor Incivility and Employee Silence: Does Chinese Traditionality Matter?

Abstract: Abstract

Cited by 9 publications

References 20 publications

Turn the table around: workplace incivility, coworker deviance, turnover intentions and nurses' job performance

Turn the table around: workplace incivility, coworker deviance, turnover intentions and nurses' job performance

The Relationship Between Workplace Incivility and Psychological Distress: The Moderating Role of Servant Leadership

Supervisor incivility and employee voice: the roles of cognitive reappraisal and psychological distress

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