Supervisor incivility and employee voice: the roles of cognitive reappraisal and psychological distress

Dedahanov, Alisher Tohirovich; Fayzullaev, Abdulkhamid Komil ugli; Abdurazzakov, Odiljon Sobirovich

doi:10.1108/lodj-11-2021-0526

Cited by 11 publications

(15 citation statements)

References 59 publications

(105 reference statements)

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“…Managers should respect different levels of creative ability and allow employees to solve the same problems in different ways. They should also recognize and reward employees who produce creative outcomes (Dedahanov et al ., 2022). Note that, managers have to bear the possible creativity failure of employees, and to somewhat extent, consider it a lesson to improve skills, whereas receiving employee reciprocation (Liu et al ., 2021).…”

Section: Discussionmentioning

confidence: 99%

When leaders and peers positively facilitate creativity: the moderating role of absorptive capacity

Thanh

Tran

2023

LODJ

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PurposeThis article explores the complementarity between leader encouragement of creativity and knowledge-sharing among peers in enhancing employee creativity in the hotel context. The authors further examine the role of absorptive capability in setting a contextual condition under which creativity affects employee performance.Design/methodology/approachA web-based survey and face-to-face interviews were a means of two-round data collection while using a partial least squares technique for model estimation.FindingsAn analysis of 277 employees showed that leader encouragement and knowledge-sharing are important for creativity to drive performance. At high levels of absorptive capacity, employee performance increases rapidly as creativity increases.Research limitations/implicationsThis article extends how the complementarity between leader encouragement and knowledge-sharing plays an important role in explaining employee creativity and performance under the boundary condition of absorptive capacity.Practical implicationsOrganizational managers could embrace a future creativity–performance strategy by developing absorptive capacity with reward systems to optimize employee performance.Originality/valueThis article substantiates the role of leader encouragement and knowledge-sharing in enhancing the relationship between employee creativity and performance. The strength of this relationship is dependent on the positive moderation of absorptive capacity.

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Section: Discussionmentioning

confidence: 99%

When leaders and peers positively facilitate creativity: the moderating role of absorptive capacity

Thanh

Tran

2023

LODJ

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“…An issue that poses a critical challenge in this regard is that many employees reasonably may be reluctant to complain openly to organizational authorities about an immediate boss who demeans them, for fear of being seen as overly sensitive or weak (Shin et al ., 2022). It accordingly is the responsibility of senior management to make it clear that demeaning treatment by people in supervisory positions is intolerable, while also encouraging employees to voice their concerns, so that they can gain a better understanding of when and why employees feel victimized by supervisor incivility (Dedahanov et al ., 2022). Helpful initiatives in this respect might include assigning human resources personnel to handle complaints of rude supervisor treatment or appointing ombudspersons who can formally ensure that complaints are dealt with, with complete confidentiality (Harrison et al ., 2013).…”

Section: Discussionmentioning

confidence: 99%

“…Second, we respond to calls for contingency approaches to the study of employees' responses to supervisor incivility (Shin et al, 2022). These responses are not automatic; they can be mitigated by factors such as cognitive reappraisal (Dedahanov et al, 2022), coworker support (Shin et al, 2022), organizational support (Cho et al, 2016), or collaborative climates (Sharifirad, 2016). But to expand this research domain, we outline how work difficulties that employees experience in the presence of idea clashes with their supervisor (van der Kam et al, 2014) can invigorate two notable conversions: of supervisor incivility into ruminations about interpersonal offenses and of the ruminations into defiance of supervisor authority.…”

Section: Contributionsmentioning

confidence: 96%

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Supervisor incivility, ruminations and insubordination: catalytic effects of supervisor task conflict

Clercq

Azeem

Haq

2023

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PurposeThis study aims to investigate the relationship between employees' exposure to supervisor incivility and their engagement in insubordinate behavior, by detailing a mediating role of ruminations about interpersonal offenses and a moderating role of supervisor task conflict.Design/methodology/approachThe research hypotheses were assessed with three rounds of data, obtained from employees and their peers, working for firms in various industries.FindingsAn important reason that employees' sense that their supervisor treats them disrespectfully escalates into defiance of supervisor authority is that the employees cannot stop thinking about how they have been wronged. The mediating role of such ruminations is particularly prominent when employees' viewpoints clash with those of their supervisor.Practical implicationsA critical danger exists for employees who are annoyed with a rude supervisor: They ponder their negative treatment, which prompts them to disobey, a response that likely diminishes the chances that supervisors might change their behaviors. This detrimental process is particularly salient when employee–supervisor interactions are marked by unpleasant task-related fights.Originality/valueThis study unpacks an unexplored link between supervisor incivility and supervisor-directed insubordination by explicating the pertinent roles of two critical factors (rumination and task conflict) in this link.

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“…Although incivility may be displayed by a leader or coworkers (Estes and Wang, 2008), the literature has mostly focused on the negative influence of leaders on employee behavior (e.g. Dedahanov et al. , 2022; Han et al.…”

Section: Introductionmentioning

confidence: 99%

The role of coworker exchange in the relationship between coworker incivility and employees' behaviors: the moderating effect of servant leadership

Lin,

Lu,

Lai

et al. 2023

JMP

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PurposeThis study aims to examine the effects of coworker incivility on employees' behaviors using a moderated mediation model that conceptualizes coworker exchange (CWX) as a mediator and servant leadership as a moderator.Design/methodology/approachThe data were collected using a multi-temporal research design. The hypotheses were tested on a sample of 1,272 participants using confirmatory factor analysis (CFA), hierarchical regression analysis and moderated path analysis. In addition, supervisor incivility was added as a control variable to partial out the potential influence on employees' behaviors.FindingsThe results of CFA ensured that all measures had discriminant and convergent validity. In addition, the results of hierarchical regression analysis and moderated path analysis indicated that CWX mediates the relationship between coworker incivility and employees' behaviors. Furthermore, servant leadership exacerbates the negative relationship between coworker incivility and CWX.Practical implicationsLeaders and practitioners should invest in communication training programs for developing employees' communication skills to avoid incivility. In addition to viewing incivility as inappropriate behavior, leaders and practitioners should understand the meaning beyond those incivilities.Originality/valueThis study utilized incivility spiral theory to examine how coworker incivility affects employees' behaviors. The mediated path analysis found that CWX mediates the relationship between these variables, which has been ignored by previous research. Furthermore, this study introduced servant leadership as a moderator to account for the “when” in incivility spiral theory, i.e. what kind of social context facilitates or inhibits the influence of coworker incivility on CWX.

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Supervisor incivility and employee voice: the roles of cognitive reappraisal and psychological distress

Cited by 11 publications

References 59 publications

When leaders and peers positively facilitate creativity: the moderating role of absorptive capacity

When leaders and peers positively facilitate creativity: the moderating role of absorptive capacity

Supervisor incivility, ruminations and insubordination: catalytic effects of supervisor task conflict

The role of coworker exchange in the relationship between coworker incivility and employees' behaviors: the moderating effect of servant leadership

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