Superior – Subordinate Request Email in Workplace Communication of a Malaysian Organisation

Paramasivam, Shamala; Subramaniam, Shabina Kumari

doi:10.1080/17475759.2018.1443969

Cited by 3 publications

(1 citation statement)

References 31 publications

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“…On the other hand, the study of Paramasivam and Subramaniam (2018) presents that superiors are influenced by the degree of imposition of their directives toward their subordinates. The study shows that greater imposition leads the supervisors to be more authoritative while lesser imposition makes them take the egalitarian stance.…”

Section: Discussionmentioning

confidence: 99%

Student-Teacher Email Requests: Comparative Analysis of Politeness Strategies Used by Malaysian and Filipino University Students

AlAfnan¹,

Cruz-Rudio²

2023

WJEL

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This comparative study investigates politeness strategies used in Malaysian and Filipino student-teacher requesting emails. After analyzing a corpus of 40 student-teacher email requests that are written by Malaysian and Filipino university students, it is found that Malaysian university students use more direct (i.e., imperative, interrogative) requesting politeness strategies than their Filipino counterparts while Filipino university students use more indirect (i.e., positive, negative) requesting politeness strategies than their Malaysian counterparts. It is also revealed that Filipino students realize their requests longer with more strategies than Malaysian students as they produced more politeness moves than their Malaysian counterparts. This implies that while Filipino students tend to give more reasons and employ other strategies to justify their requests and appeal to their teachers, Malaysian students tend to directly, but politely using politeness mitigation markers, express the request. This study also shows that the use of negative politeness strategies is prominent among Malaysian and Filipino students; however, students also used positive politeness to establish solidarity with teachers with their offering of explanation and expression of goodwill. Although the findings of this study support the universality of request and politeness strategies, differences between the two groups of students are also proof of the culture-specificity of certain strategies. It is recommended to incorporate cross-cultural pragmatic awareness in language classrooms to encourage students to be more culturally adaptable as they engage in communication with people from different nationalities.

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Section: Discussionmentioning

confidence: 99%

Student-Teacher Email Requests: Comparative Analysis of Politeness Strategies Used by Malaysian and Filipino University Students

AlAfnan¹,

Cruz-Rudio²

2023

WJEL

View full text Add to dashboard Cite

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The Impact of Socio-cultural Context on Composing Business Letters in Modern Kazakhstani Business Community: A cross-cultural Study

Zharkynbekova

Aimoldina

2022

Journal of Intercultural Communication Research

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The Comparison between Native Speakers of Indonesian and BIPA Learners in Producing Email Requests

Prasetiyo

2019

IRJE

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This study examined a comparison between Native Speakers (NS) of Indonesian and Indonesian language as a foreign language (Bahasa Indonesia untuk Penutur Asing - BIPA) learners in making email requests. In particular, this study analysed the different aspects of pragmatics of variations in structure and politeness in emails. This study involved nine NS of Indonesian who were studying master’s level programs at the University of Melbourne, and eighteen BIPA learners who took the subject Indonesian 4 in Semester 2, 2018 at the University of Melbourne. Participants wrote an email request based on a given scenario, which was requesting leave in the context of a workplace in Indonesia. The data were obtained by providing participants a description of the scenario, which prompted them to write an email request asking permission to take time off work. However, participants had freedom in terms of the style and structure of the email. In general, this study aimed to examine how their pragmatics varies, especially in terms of structure and politeness.

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Superior – Subordinate Request Email in Workplace Communication of a Malaysian Organisation

Cited by 3 publications

References 31 publications

Student-Teacher Email Requests: Comparative Analysis of Politeness Strategies Used by Malaysian and Filipino University Students

Student-Teacher Email Requests: Comparative Analysis of Politeness Strategies Used by Malaysian and Filipino University Students

The Impact of Socio-cultural Context on Composing Business Letters in Modern Kazakhstani Business Community: A cross-cultural Study

The Comparison between Native Speakers of Indonesian and BIPA Learners in Producing Email Requests

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