Studying the multilevel impact of cohesion versus structural holes in knowledge networks on adaptation to IT‐enabled patient‐care practices

Abstract

We investigate the impact of cohesion versus structural holes in two different types of knowledge networks-helpseeking networks and voluntary contribution networks-on adaptation to health IT-enabled patient-care practices. In a multimethod study conducted within a large hospital system, qualitative and quantitative data were collected from 806 clinicians working with electronic medical record sys-

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“…In the first paper, Raman and Grover () conduct a multi‐method study to investigate social interactions regarding IT‐enabled work in a large hospital setting. Utilizing both qualitative and multilevel quantitative data, they study two types of knowledge networks that represent these interactions: help seeking and voluntary contribution.…”