2019
DOI: 10.1515/pjbr-2019-0007
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Studying robots outside the lab: HRI as ethnography

Abstract: As more and more robots enter our social world, there is a strong need for further field studies of humanrobot interaction. Based on a two-year ethnographic study of the implementation of a South Korean socially assistive robot in Danish elderly care, this paper argues that empirical and ethnographic studies will enhance the understanding of the adaptation of robots in real-life settings. Furthermore, the paper emphasizes how users and the context of use matters to this adaptation, as it is shown that robotici… Show more

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Cited by 23 publications
(18 citation statements)
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References 49 publications
(67 reference statements)
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“…• Audio and speech issues [ 39 41 , 43 , 46 , 47 , 53 , 63 , 71 , 74 – 76 , 81 , 84 , 86 , 88 , 89 ],…”
Section: Resultsmentioning
confidence: 99%
See 1 more Smart Citation
“…• Audio and speech issues [ 39 41 , 43 , 46 , 47 , 53 , 63 , 71 , 74 – 76 , 81 , 84 , 86 , 88 , 89 ],…”
Section: Resultsmentioning
confidence: 99%
“…Technical issues were widely reported as barriers, particularly in relation to socially assistive robots. These included audio and speech issues [ 39 41 , 43 , 46 , 47 , 53 , 63 , 71 , 74 – 76 , 81 , 84 , 86 , 88 , 89 ], hardware problems [ 43 , 58 , 70 ], overheating [ 40 , 69 , 70 ], unreliability of functions [ 39 , 40 , 43 , 45 , 46 , 58 , 59 , 65 , 71 , 81 , 85 , 89 , 90 ], unclear or unpredictable actions [ 39 , 40 , 43 , 51 ] and other technical issues [ 43 , 47 , 54 , 61 , 77 ]. The frequent need to recharge batteries was also cited as a barrier [ 83 ].…”
Section: Resultsmentioning
confidence: 99%
“…Entries have reflected on: rapport; positionalities; use of theory; and the ways in which embodied experiences frame interpretation and analysis. These processes enable us to acknowledge our situated-ness, and our "co-construction" of our own data through our "embodied participation in the empirical field" [8] (p.120). These reflections stimulate critical interdisciplinary discussions as we consider the sociality of robotic touch through semiotic and sensory lenses [10].…”
Section: Methods: Ethnography and Hrimentioning
confidence: 99%
“…In this study, when a potential user fall is detected by IMU-L sensor data analysis, a mobile robot system is used to doublecheck the fall situation of the user using an RGB camera. The robot used was a Silbot-3 [78][79][80], developed and sold by Robocare Corp. of South Korea.…”
Section: B Mobile Robot System To Double-check Fall Detectionmentioning
confidence: 99%