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Proceedings of the 6th International Conference on Education and Technology (ICET 2020) 2020
DOI: 10.2991/assehr.k.201204.026
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Students Perception of Technology-Assisted Services and Readiness of Employee Digital Competencies in Covid-19 Pandemic Era

Abstract: Policy in the midst of covid-19 pandemic pressure, with the implementation of health protocols certainly makes access to services to students limited. This can be used as an effort for service organizers to maximize services by switching to an online system. The objectives in this study are to know the level of readiness of employees' digital competencies, their influence on the quality of technology-assisted services and the satisfaction of students in the education administration department of the faculty of… Show more

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Cited by 14 publications
(12 citation statements)
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References 18 publications
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“…On the other hand, Ubaidillah et al (2020) examined the level of readiness of employees’ digital competencies, their influence on the quality of technology-assisted services and students’ satisfaction in the education administrative department of the faculty of education of unfortunate public universities, which is pursued quantitatively. A total of 152 students were taken using purposive random sampling techniques.…”
Section: Review Selected Workmentioning
confidence: 99%
See 1 more Smart Citation
“…On the other hand, Ubaidillah et al (2020) examined the level of readiness of employees’ digital competencies, their influence on the quality of technology-assisted services and students’ satisfaction in the education administrative department of the faculty of education of unfortunate public universities, which is pursued quantitatively. A total of 152 students were taken using purposive random sampling techniques.…”
Section: Review Selected Workmentioning
confidence: 99%
“…Variables (Munir et al, 2020) (Lei and Clemente, 2020) (T Bruce, 2020) (Rahman et al, 2020) (Ubaidillah et al, 2020) (SAPTA et al, 2021) (Saxena et al, 2021) (Aurelia and Momin, 2020 ) (Shahi and Neloy, 2020 ) (Guo et al, 2020) (Prasad et al, 2020) (Prasada et al, 2020) (Islam et al, 2020) (Gigauri, 2020) (Belzunegui-Eraso and Erro-Garcés, 2020) (Tavares et al, 2020) (Agrawal et al, 2020)…”
Section: Categories Hrm and Ict In The Covid-19 Eramentioning
confidence: 99%
“…That is supported by Ubaidillah, Gunawan, Adha, Syafira, and Erviana (2020) who stated that technology-assisted services help students to do their activity well.…”
Section: Our Engagement With Digital Skillmentioning
confidence: 87%
“…The mental state of a person can be affected by numerous variables, including physical health issues, emotions, as well as other people and the surrounding environment. When we are unable to manage stress or a crisis, we may experience anguish, which can lead to the development of a mental condition (Kusumaningrum et al, 2018;Sultoni et al, 2019;Ubaidillah et al, 2020). Management is also accountable for the emotional well-being of employees Sobri & Gunawan, 2020), so it does not consider work as a burden.…”
Section: Discussionmentioning
confidence: 99%