Student satisfaction in e-learning along the COVID-19 pandemic with importance performance analysis

Abstract

<p>The COVID-19 pandemic caused learning to be done with an online system, one of which is by using e-learning. The use of e-learning received a lot of reactions, both from the student and lecturer side. Lecturers should be able to make the best preparation, both in terms of materials, media, content, interaction and flexibility in the use of e-learning, so that students do not have difficulty in distance learning done. While students should prepare themselves as best as possible, both in terms of technology, ability, interaction with colleagues and lecturers, as well as motivation in conducting distance learning using e-learning. This study aimed to investigate student satisfaction in using e-learning as a method of distance learning during the COVID-19 pandemic, using Importance Performance Analysis (IPA). The number of respondents in this study was 132 students. The results showed that there are several factors that need to be improved, such as materials presented in e-learning, interaction with lecturers, availability of facilities, and lecturers. Factors that should be maintained included flexibility, assessment in e-learning that is felt to be appropriate, the benefits of e-learning, and students' ability to allocate time. Meanwhile, factors that are considered less important and do not obtain priorities include peers, easy-to-understand materials, ability to learn independently and understand tasks. In addition, students consider there are several factors that are considered too excessive, namely self-motivation, ability to understand the use of e-learning, independent learning process.</p>

Online Accounting Learning Problems Analysis During the Covid-19 Pandemic

“…Development technology in the field of technology automatically also affects the perspective to the educational process (Wu et al, 2018). This online learning is done from the home of each student, where lecturers have provided a series of materials and structured tasks in various media that students can easily access, one of which is through the Learning Management System (LMS) or known as e-learning (Bismala & Manurung, 2021). Online learning that is carried out is never separated by using the internet network with accessibility, connectivity, flexibility, and the ability to bring up various types of learning interactions that facilitate communication between teachers and students.…”

Motivation to Learn Online: The Case For Social Support

“…However, when the pandemic hits, the student's learning motivation has reduced by 75% (Amalia et al, 2021). One of the reasons why the student's motivation reduced is because of the student's accessibility to have a computer or any device that helps in online learning (Bismala and Manurung, 2021). In addition, in the same paper stated that the transitions of learning styles that lead to unreadiness to face the online learning also become one of the factors to online learning motivation reduction.…”

Analysis of Academic Interpersonal Communication Factors in the Covid-19 Pandemic Period of Buddhist College Students

“…The previous face-to-face teaching and learning process has changed to the online learning process (Almonacid-Fierro et al, 2021), (Pavan Kumar, 2021). The changes require all stakeholders to adapt to the situation by making the learning process sufficiently conducted through media and information technology (Bismala & Manurung, 2021), (Saripudin et al, 2020). The process of adaptation in the learning process in the pandemic era will also have an impact on less-effective academic affairs, or even the possibility of misunderstandings in academic contexts.…”