“…However, the Robbins committee's efforts were criticised for a lack of consideration of the implications associated with mass expansion, such as student finance (Moser, 1988). Despite this, many academics consider the various government policies introduced in the 1990s to be the most significant catalysts of consumerism (Molesworth, Scullion and Nixon, 2011;Brown, 2015), particularly the introduction of tuition fees (Farrell and Tapper, 1992;Brown and Carasso, 2013;McGettigan, 2013;Palfraymen and Tapper, 2014;. It is on this foundation of consumerism, largely created by the introduction of tuition fees, that the student-consumer concept has been embraced (Molesworth, Scullion and Nixon, 2011).…”