“…However, human resources management in libraries should not end after the recruitment, selection and retention of employees. Management work should extend to the development of human potential which includes, among other things, technical and professional training and retraining, participation in professional meetings and conferences, participation in decision making processes, utilising talents, performance enhancement, team work, counselling and discipline (Thapisa, 1993). Thus, Sullivan (1991) advocated a new paradigm of leadership that calls for leaders to question whether the current structures facilitate or hinder effective performance, promote timely decisions or procrastination, facilitate a healthy working environment in which staff are highly motivated and committed, or one that demotivates them.…”