Structurational analysis of e-government initiatives: a case study of SCO

Devadoss, Paul Raj; Pan, Shan L.; Huang, Jimmy C.

doi:10.1016/s0167-9236(02)00120-3

Cited by 154 publications

(69 citation statements)

References 19 publications

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“…These organisations have chosen to utilise ICTs to survive in an increasingly dynamic, demanding and complex world. Furthermore, organisations have seen expectations for value and quality of services rise from their various stakeholders (Devadoss, Pan, & Huang, 2003). In response, governments, businesses and charities alike have invested in ICT solutions with the hope of fulfilling some of the expectations of their stakeholders.…”

Section: Introductionmentioning

confidence: 99%

E-Government Implementation: A Reflection on South African Municipalities

Mawela

Ochara²,

Twinomurinzi³

2017

SACJ

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The objective of the paper was to understand the challenges towards e-Government implementation in South Africa. The paper contributes to the ongoing discussion regarding the challenges facing e-government implementations in developing nations. It presents the outcomes of several discussions conducted with representatives from the municipal sector. These included semi structured interviews and a workshop with 40 attendees resulting in qualitative primary data. Through the application of an inductive thematic data analysis, the paper reflects on the critical role that municipalities hold in pursuing e-Government. It further discusses the different stakeholders that may influence the manifestation of e-Government for municipalities. It also highlights the barriers identified by respondents that require consideration from local government. The barriers include governance related issues, access to resources, leadership, ICT skills and funding.

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Section: Introductionmentioning

confidence: 99%

E-Government Implementation: A Reflection on South African Municipalities

Mawela

Ochara²,

Twinomurinzi³

2017

SACJ

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“…Brancheau (in Lai and Guyness, (1997) stated that training could be the enabler of faster technology use. Training was also identified as an enabler of an e-Government program in Singapore (Devadoss et al, 2003). In addition, Gupta et al (2008) highlighted that training had a positive impact on ICT usage in developing countries.…”

Section: Quote 36mentioning

confidence: 99%

Electronic government adoption in developing countries: the case of the Indonesian electronic procurement system

Nugroho¹

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Studies conducted in the disciplines of public administration, sociology, psychology and information systems have examined the factors supporting electronic government (e-Government) adoption. Such research is vital because-no matter how technically sophisticated an e-Government system-it will be useless if it is not adopted. For government procurement processes, electronic procurement (e-Procurement) is believed to enhance efficiency and transparency as well as reduce the incidence of corruption in these processes. Unfortunately, however, many developing countries that face the problem of public sector corruption have failed to successfully adopt e-Government systems, including e-Procurement. The lack of success in e-Government adoption has stimulated the interest of scholars to identify the key predictors of e-Government adoption in developing countries. As a contribution to this growing body of knowledge, the present study examines the possible predictors of e-Government adoption by using Indonesia's e-Procurement system as a case study. Indonesia was chosen as the case study because it is a developing country facing the problem of public sector corruption and because an e-Procurement system was introduced for use in government agencies in 2005.The literature presents several conceptual models that have been developed to understand the predictors of e-Government use. Generally, these conceptual models apply to pre-adoption settings (e.g. the technology acceptance model (TAM), unified theory of acceptance and use of technology (UTAUT), and technology-organisation-environment model (TOE)) where they identify the factors relating to the take-up of a new technology, or to continued use settings (e.g. the expectation confirmation model for information technology (ECM-IT)) where they identify the factors relating to the continued use of a technology. The predictors in these models have been validated by prior studies in various settings. However, there is a growing concern about the use of model predictors without adjusting them to take account of different contexts. At least two types of adjustment to context should be considered: first, the models are often developed for business settings, but government procedures and needs are different; second, the models have mostly been developed in the context of developed rich nations, not poorer developing worlds, and with this come different cultural attitudes to technology and educational and infrastructure levels. The present study is significant in that it tests the use of a pre-existing e-Procurement system by government agencies in a developing country. It not only assesses the continued intention to use, but also introduces a new measure of the level of adoption.In recognition of the need to adjust pre-existing adoption models, this study used a two-stage research design. The first stage used interviews with expert informants to either confirm existing iii predictors from well-established adoption models or identify new predictors for the e-Procurement and ...

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“…Furthermore, they have seen expectations for value and quality of services rise from their various stakeholders [1]. In response, they have invested in ICT solutions in term of e-Government, with the hope of fulfilling the expectations of their stakeholders.…”

Section: Introductionmentioning

confidence: 99%

Content validity of critical success factors for e-Government implementation in Indonesia

Napitupulu

Syafrullah

Rahim

et al. 2018

IOP Conf. Ser.: Mater. Sci. Eng.

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Abstract. The purpose of this research is to validate the Critical Success Factors (CSFs) of eGovernment implementation in Indonesia. The e-Government initiative conducted only to obey the regulation but ignoring the quality. Defining CSFs will help government agencies to avoid failure of e-Government projects. A survey with the questionnaire was used to validate the item of CSF based on expert judgment through two round of Delphi. The result showed from 67 subjects in instrument tested; there are 11 invalid items deleted and remain only 56 items that had good content validity and internal reliability. Therefore, all 56 CSFs should be adopted by government agencies in Indonesia to support e-Government implementation.

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Structurational analysis of e-government initiatives: a case study of SCO

Cited by 154 publications

References 19 publications

E-Government Implementation: A Reflection on South African Municipalities

E-Government Implementation: A Reflection on South African Municipalities

Electronic government adoption in developing countries: the case of the Indonesian electronic procurement system

Content validity of critical success factors for e-Government implementation in Indonesia

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