Strengthening Quality Culture in Education Services in Madrasah

Abstract

This paper supports the discussion of the concept of strengthening educational culture for managers of educational institutions. In this paper, a strategy to foster a culture of educa- tional quality is also examined so that the quality of madrasah education becomes better, both in terms of inputs, processes and results. The quality strategy in education in schools begins with a number of steps, namely (1) determining quality criteria, (2) building qual- ity commitments, (3) developing cultural quality, (4) developing the quality of educational services, and (5) improving the quality of school culture. The form of quality culture-based services can be done by improving academic quality that complements the developed competency standards, content standards, process standards, and adjusted standards. These four components, if implemented optimally, will be an indicator of descriptors of educational services in quality-based madrasas. Quality strategies in education services in madrasas need to start with a number of steps, namely (1) Find Support, (2) Support Support, (3) build a quality culture , (4) building the quality of education services, and (5) improving the quality of madrasa culture.

Strengthening Quality Culture Through Academic Services in Urban Private Madrasah: A Case in Indonesia

“…Educational institutions should be developed by values that are relevant to the school's vision, especially towards the learning process where the learning process is the main mission of the school. Therefore, the core values of the school should be directed at optimal learning services for students so that students can develop their potential optimally (Musfiqon, 2020). The development of a quality culture within the scope of education is very necessary, which is interpreted as an organizational value system that is conducive to the sustainability and sustainability of quality.…”

“…Meanwhile, to find out and measure academic services to customers received and responded well, an approach is measurable, constraint, responsiveness, assurance and empathy. As the opinion Musfiqon (2020) finding that academic services will have an impact on school culture in terms of character and quality. In the study of service theory, measurement aspects are important, including in academic matters, this is in line with Kartini et al (2023) that is, there is a positive influence between the culture of quality and academic services in the world of education.…”

“…Culture is part of the value of education that can characterize society so that it can have an impact in the short and long term (Herdiana et al, 2021;Putri & Ahmad, 2022). Unfortunately, not all Islamic educational institutions, especially madrassas, focus on building a culture that creates quality education (Musfiqon, 2020;Mansir et al, 2022). The quality of education as designed by the government is contained in the national education system law, it emphasizes that all education stakeholders are focused on building quality as a culture formed in the character of individuals and the educational environment itself (Yulianingsih, 2021).…”