Strategic management of professional service firms: Reviewing ABS journals and identifying key research themes

Skjølsvik, Tale; Pemer, Frida; Løwendahl, Bente R.

doi:10.1093/jpo/jox005

Cited by 23 publications

(26 citation statements)

References 44 publications

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“…The time frame was limited to articles published before December 2020, with no initial time boundaries. Following Skjølsvik et al ( 2017 ) and Franco‐Santos and Otley ( 2018 ), we filtered the results for journals listed in the Academic Journal Guide (2018) by the Chartered Association of Business Schools (i.e., the ABS Academic Journal Guide). The concept of BMI has been developed and applied in many different management research fields, including marketing, entrepreneurship, strategy, technology, operations management, and organizational studies (Foss & Saebi, 2017 ).…”

Section: Methodsmentioning

confidence: 99%

Business model innovation: a review of the process-based literature

et al. 2021

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Research on business model innovation (BMI) processes is blossoming and expanding in many directions. Hence, the time is ripe to summarize and systematize this body of knowledge for the benefit of current and future BMI scholars. In this article, we take stock of the current literature to clarify the concept of a BMI process, develop a categorization scheme (a “BMI process framework”), and discuss future research possibilities. Building on a systematic literature review of 114 papers, our categorization delineates different types of BMI processes and corresponding sub-processes. Moreover, we develop a framework that illustrates how BMI processes are interrelated and interconnected. Finally, we identify the main process-related research gaps in BMI research and provide directions for future research that emerge from our categorization and discussion.

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Section: Methodsmentioning

confidence: 99%

Business model innovation: a review of the process-based literature

et al. 2021

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“…However, the role of HPWS in enhancing PSF performance has been largely overlooked. By examining how HPWS influence firm performance in PSFs this study provides insights into HRM in PSFs which contributes to a better understanding of the HRM in the professional service context as well as the strategic management of PSFs via the people management perspective (Skjølsvik, Pemer, & Løwendahl, 2017).…”

Section: Scholarly Implicationsmentioning

confidence: 99%

Chinese and Irish professional service firms compared: Linking HPWS, organizational coordination, and firm performance

Bosak

Flood

et al. 2019

Journal of Business Research

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Strategic human resource management (SHRM) has an important influence on organizational performance. Previous research has established the positive impact of a specific set SHRM practicesknown as high performance work systems (HPWS)-on firm performance. This study furthers our understanding of the performance impact of HPWS by: (a) proposing organizational coordination as a unique process-based mediator between HPWS and firm performance and (b) examining the impact of national cultural differences on the relationship between HPWS and organizational performance. Data were collected from 98 Chinese and 93 Irish accounting firms. The findings support the mediating role of organizational coordination in the relationship between HPWS and firm performance. Additionally, we found that the effects of organizational coordination were stronger in the high power distance and collectivistic culture of China than in the low power distance and individualistic culture of Ireland. Implications are discussed.

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“…More specifically, this thesis contributes to the strategic management of PSFs by focusing on the capabilities of TEC firms. Despite the increasing scholarly attention regarding how PSFs strategically manage human capital and knowledge (Skjølsvik et al, 2017), pervious research has failed to fully grapple the nature and specific capabilities central for TEC firms. In addition, this thesis centers on the variation of capabilities among TEC firms.…”

Section: The Tec Firm's Role In the Organization And Development Of Ementioning

confidence: 99%

“…Based on a literature review of strategic management in PSFs in the period 1991-2015, Skjølsvik et al (2017) found that the majority of articles published in the field adopted a qualitative approach, and that, since 2013, there has been a significant decline in quantitative articles. Graebner et al (2012: 278) argue that qualitative data possess three characteristics that provide potential advantages over quantitative data: (i) qualitative data are open-ended, (ii) qualitative data can be concrete and vivid, and (iii) qualitative data are often rich and nuanced.…”

Section: A Qualitative Approachmentioning

confidence: 99%

“…More specifically, this study adds to the research on the strategic management of PSFs, by illustrating the importance of TEC firm capabilities. Extant research on the strategic management of PSFs is scarce, which is somewhat surprising as strategy is expected to be strongly present in PSFs (Mawdsley and Somaya, 2015;Skjølsvik et al, 2017). Furthermore, the thesis illustrates how capabilities differ among TEC firms, hence, it demonstrates the heterogeneity among TEC firms (Løwendahl, 2005;Malhotra and Morris, 2009;von Nordenflycht et al, 2015).…”

Section: Theoretical Contributionsmentioning

confidence: 99%

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The interplay between organizational capabilities and individual skills : Studies of technical and engineering consulting firms

Pantic-Dragisic

2019

Linköping Studies in Arts and Sciences

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At the Faculty of Arts and Sciences at Linköping University, research and doctoral studies are carried out within broad problem areas. Research is organized in interdisciplinary research environments and doctoral studies mainly in graduate schools. Jointly, they publish the series Linköping Studies in Arts and Sciences. This thesis comes from the division of Business Administration at the Department of Management and Engineering.

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Strategic management of professional service firms: Reviewing ABS journals and identifying key research themes

Cited by 23 publications

References 44 publications

Business model innovation: a review of the process-based literature

Business model innovation: a review of the process-based literature

Chinese and Irish professional service firms compared: Linking HPWS, organizational coordination, and firm performance

The interplay between organizational capabilities and individual skills : Studies of technical and engineering consulting firms

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