Strategic Information System Planning (SISP) Success: A Case Study

Critical success factors of strategic information systems planning: a Delphi approach

“…Observably, the first two factors found in this study fall under the alignment dimension of strategic IS planning. As earlier stated, the alignment between IS strategy and business strategy dimension emphases the promotion of organizations' understanding of IS and how IS strategy can support the business strategy to enhance organizational performance Sarif et al, 2018). Thus, this study emphasizes the importance of IS strategy and business strategy alignment.…”

“…As earlier stated, the alignment between IS strategy and business strategy dimension emphases the promotion of organizations' understanding of IS and how IS strategy can support the business strategy to enhance organizational performance (Kitsios et al. , 2019; Sarif et al. , 2018).…”

“…The alignment between IS strategy and business strategy dimension focuses on the promotion of an organization's understanding of IS and how IS strategy can support the business strategy to improve organizational performance Sarif et al, 2018). Hannesto and Surya (2018) suggested that having a business strategy is not enough to K 52,6 utilize the opportunities and face the competition, but rather for organizations to compete favorably, there is the need to develop a business strategy that is supported by IS strategy.…”

“…According to Harun and Hashim (2017), effective SISP should span (1) coordinating information technology (IT) plans with business plans of the organization, (2) planning IT architecture for the organization so that users, applications, databases as well as networks can be integrated, (3) providing an efficient IS development and operational resources and (4) planning IS projects to be completed on time and within budget. Thus, SISP that is aligned with the business strategy will results in business innovativeness, creation of new products, reduction of cost and improvement in a customer relationship (Sarif et al, 2018), thereby making the organization highly competitive (Al-Ammary et al, 2019;Lestari et al, 2019;Queiroz et al, 2020). However, despite its merits, IS planning does not automatically translate into performance improvement, competitive advantage and overall organizational success (Hannesto and Surya, 2018).…”

“…countries in terms of ICT readiness (infrastructure and access), intensity (ICT use) and ICT impact (efficient and effective use of ICT)(ITU ICT Development Index, 2017). The countries selected with their respective scores include Ghana-40.5%, Nigeria-26%, Analyze the current business environment• Analyze the external and internal environments in which the planned information systems is expected to contribute • Analyses current business systems, current organizational systems, current information systems, the current external business environment and consider strategy alternatives • Select and prioritize specific information systems that will be implemented • Identify new business processes, specific new projects, new IT architectures • Priorities for new projects and planning strategy implementation • Identify major IT objectives, high-level IT strategies and opportunities for improvement • Select business/IT strategy and evaluate opportunities for improvement • Define change management approach and evaluate the action planAlamri et al (2016) • The organization's understanding of IS • The organization's understanding of its internal operations (important procedures and processes) • Management and other users collaborate to make the SISP process and content a success • Existence of techniques, structures, policies and procedures that guide the planning process • Existence of innovative solutions to deal with threats and opportunities • Top managers should implement SISP while other staff should offer support • Have frequent meetings as well as regular reassessment of the overall SISP strategySarif et al (2018) …”