Strategic Clarity: Actions for Identifying and Correcting Gaps in Mental Models

Ritchie‐Dunham, James L.; Puente, Luz María

doi:10.1016/j.lrp.2008.06.006

Cited by 23 publications

(10 citation statements)

References 20 publications

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“…In fact, we know that our tendency to ignore nonlinear relationships and to imagine that relationships are directly functional rather than involving accumulation also play a role (Forrester, ). Indeed, the latter gives rise to arguably the most active ‘pre‐existing’ areas of BehSD, the interest in the problems humans have understanding systems involving stocks (Sterman and Booth Sweeney, ; Ritchie‐Dunham and Puente, ; Cronin et al ., ; Abdel‐Hamid et al ., ; Stouten and Groessler, ; Kapmeier et al ., ).…”

Section: A First Look At ‘Behavioural System Dynamics’mentioning

confidence: 99%

‘Behavioural System Dynamics’: A Very Tentative and Slightly Sceptical Map of the Territory

Lane

2017

Syst. Res

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Section: A First Look At ‘Behavioural System Dynamics’mentioning

confidence: 99%

‘Behavioural System Dynamics’: A Very Tentative and Slightly Sceptical Map of the Territory

Lane

2017

Syst. Res

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“…The BSC framework recognizes the interconnectedness within the business and the importance of understanding cause-and-effect relationships and their dynamics as a consistent basis upon which to infer future performance and define objectives and action plans (Warren, 2002;Ritchie-Dunham and Puente, 2008). Strategy maps combined with balanced scorecards provide an integrated and holistic approach to business management and performance measurement.…”

mentioning

confidence: 99%

A system dynamics‐based simulation experiment for testing mental model and performance effects of using the balanced scorecard

Capelo

Dias

2009

System Dynamics Review

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This study develops a theoretical model that explains the effectiveness of the balanced scorecard approach by means of a system dynamics and feedback learning perspective. Presumably, the balanced scorecard leads to a better understanding of context, allowing managers to externalize and improve their mental models. We present a set of hypotheses about the influence of the balanced scorecard approach on mental models and performance. A test based on a simulation experiment that uses a system dynamics model is performed. The experiment included three types of parameters: financial indicators; balanced scorecard indicators; and balanced scorecard indicators with the aid of a strategy map review. Two out of the three hypotheses were confirmed. It was concluded that a strategy map review positively influences mental model similarity, and mental model similarity positively influences performance.

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“…Although many SD modelling approaches have been proposed by other researchers [ 24 – 27 ], the DSM, unlike other approaches, includes a case study which provides empirical investigation and a deeper understanding of the problem. DSM is beneficial in that the strength of case study enables the collection of data in its natural setting and on-site information of the current system from the owners, as well as user requirements and specifications used to develop the model.…”

Section: Methodsmentioning

confidence: 99%

Applying a system dynamics modelling approach to explore policy options for improving neonatal health in Uganda

Semwanga

Nakubulwa

Adam

2016

Health Res Policy Sys

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BackgroundThe most recent reports on global trends in neonatal mortality continue to show alarmingly slow progress on improvements in neonatal mortality rates, with sub-Saharan Africa still lagging behind. This emphasised the urgent need to innovatively employ alternative solutions that take into account the intricate complexities of neonatal health and the health systems in which the various strategies operate.MethodsIn our first paper, we empirically explored the causes of the stagnating neonatal mortality in Uganda using a dynamic synthesis methodology (DSM) approach. In this paper, we completed the last three stages of DSM, which involved the development of a quantitative (simulation) model, using STELLA modelling software. We used statistical data to populate the model. Through brainstorming sessions with stakeholders, iterations to test and validate the model were undertaken. The different strategies and policy interventions that could possibly lower neonatal mortality rates were tested using what-if analysis. Sensitivity analysis was used to determine the strategies that could have a great impact on neonatal mortality.ResultsWe developed a neonatal health simulation model (NEOSIM) to explore potential interventions that could possibly improve neonatal health within a health system context. The model has four sectors, namely population, demand for services, health of the mothers and choices of clinical care. It tests the effects of various interventions validated by a number of Ugandan health practitioners, including health education campaigns, free delivery kits, motorcycle coupons, kangaroo mother care, improving neonatal resuscitation and labour management skills, and interventions to improve the mothers health, i.e. targeting malaria, anaemia and tetanus. Among the tested interventions, the package with the highest impact on reducing neonatal mortality rates was a combination of the free delivery kits in a setting where delivery services were free and motorcycle coupons to take women to hospital during emergencies.ConclusionsThis study presents a System Dynamics model with a broad and integrated view of the neonatal health system facilitating a deeper understanding of its current state and constraints and how these can be mitigated. A tool with a user friendly interface presents the dynamic nature of the model using ‘what-if’ scenarios, thus enabling health practitioners to discuss the consequences or effects of various decisions. Key findings of the research show that proposed interventions and their impact can be tested through simulation experiments thereby generating policies and interventions with the highest impact for improved healthcare service delivery.Electronic supplementary materialThe online version of this article (doi:10.1186/s12961-016-0101-8) contains supplementary material, which is available to authorized users.

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Strategic Clarity: Actions for Identifying and Correcting Gaps in Mental Models

Cited by 23 publications

References 20 publications

‘Behavioural System Dynamics’: A Very Tentative and Slightly Sceptical Map of the Territory

‘Behavioural System Dynamics’: A Very Tentative and Slightly Sceptical Map of the Territory

A system dynamics‐based simulation experiment for testing mental model and performance effects of using the balanced scorecard

Applying a system dynamics modelling approach to explore policy options for improving neonatal health in Uganda

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