Stories of the Smartphone in everyday discourse

Harmon, Ellie; Mazmanian, Melissa

doi:10.1145/2470654.2466134

Cited by 114 publications

(89 citation statements)

References 38 publications

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“…So just as multiple interpretations arise of the meaning of a single technology [28; 29], multiple interpretations of a single value arise, as well. This insight also builds on prior work suggesting how narratives of technology use in popular culture can portray alternative visions of the 'same' core value [11] by revealing how such tensions emerge in organizational functioning.…”

Section: Logics and The Interpretability Of Valuesmentioning

confidence: 66%

Shared values/conflicting logics

Voida

Dombrowski

Hayes

et al. 2014

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

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In this paper, we describe results from fieldwork conducted at a social services site where the workers evaluate citizens' applications for food and medical assistance submitted via an e-government system. These results suggest value tensions that result-not from different stakeholders with different values-but from differences among how stakeholders enact the same shared value in practice. In the remainder of this paper, we unpack the distinct and conflicting interpretations or logics of three shared valuesefficiency, access, and education. In particular, we analyze what happens when social services workers have ideas about what it means to expand access, increase efficiency, and educate the public that conflict with the logics embedded in the e-government system. By distinguishing between overarching values and specific logics, we provide an analytic framework for exploring value tensions as values are enacted in practice.

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Section: Logics and The Interpretability Of Valuesmentioning

confidence: 66%

Shared values/conflicting logics

Voida

Dombrowski

Hayes

et al. 2014

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Self Cite

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“…Mobile devices and their data connectivity have brought about new ways of being and doing, and images evoking these have made their way out of developed nations (where their use is most intense) across the world [9]. At each turn, HCI researchers and practitioners would do well to consider how we might move away from escalating data connectivity, and what genuine advantages this might also afford for quality of life [26].…”

Section: Resultsmentioning

confidence: 99%

Demand in My Pocket

Lord

Hazas

Clear

et al. 2015

Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems

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This paper empirically explores the role that mobile devices have come to play in everyday practice, and how this links to demand for network connectivity and online services. After a preliminary device-logging period, thirteen participants were interviewed about how they use their iPhones or iPads. Our findings build a picture of how, through use of such devices, a variety of daily practices have come to depend upon a working data connection, which sometimes surges, but is at least always a trickle. This aims to inform the sustainable design of applications, services and infrastructures for smartphones and tablets. By focusing our analysis in this way, we highlight a littleexplored challenge for sustainable HCI and discuss ideas for (re)designing around the principle of 'light-weight' data 'needs'.

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“…(Bayer, Campbell, & Ling, 2016) developed a model to depict how societal norms and psychological perspectives influence the manner in which connection habits get triggered in everyday Mobile use. (Harmon & Mazmanian, 2013) identified that Mobile use at once triggers two contradictory discourses; of completely integrating technologically, becoming proficient in multi-tasking or becoming completely disintegrated from Mobile use in everyday life as it distracts and leads to addiction. However, the reality seems somewhere in between.…”

Section: Everyday Lifementioning

confidence: 99%