Statistical analysis on the intellectual capital statement

Halim, Siana

doi:10.1108/14691931011013334

Cited by 62 publications

(41 citation statements)

References 19 publications

(27 reference statements)

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“…However, information technology, comprising items such as 'bank is embedded with information technology software' and 'information technology contributes to service quality', is seen as an additional factor to influence structural capital. Further, similar to the results of Halim (2010), the present study also witnesses that customer relationship is a significant factor which capitalizes relational capital along with employee relationship comprising items like 'employees enhance their capabilities through interactions' and 'employees discover and solve problems through interactions'. Allameh et al (2010) and Cabrita and Bontis (2008).…”

Section: Hypotheses Testingsupporting

confidence: 86%

Measurement of Intellectual Capital in the Indian Banking Sector

Chahal

Bakshi

2016

Vikalpa

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Intellectual capital has recently been receiving increased attention from both academic communities and practitioners, and is identified as an important strategic asset which provides sustainability and yields better performance. It also gives rise to the view that the organizations which possess skilled, creative, and distinctive knowledgeable employees along with supportive organizational structures and systems, and maintains cordial customer relations contribute in achieving superior organizational position. Hence, it is important to understand to what extent intellectual capital is efficiently utilized by specific sectors in creating value for organizations (Kamath, 2007). The present study aims to develop, establish, and empirically validate the intellectual capital scale in the banking sector, in the context of emerging economies like India.Data were collected from three executives each (including one manager and two senior employees) from 144 branches of 21 public and seven private commercial banks operating in Jammu city, India. The three senior most executives were purposively selected because of being more knowledgeable and experienced. The study established the intellectual capital scale as a multidimensional scale comprising human capital, relational capital, and structural capital. All the three dimensions were found to significantly contribute to the intellectual capital, among which relational capital contributed relatively more, followed by human capital and structural capital.Relational capital consists of important items like meeting with customers, customer feedback, and knowledge and regular customer interaction. Similarly, human capital dimension consists of significant items like employee creativity, devoted staff, training and education, experience, attitude, and innovative employees. Structural capital is a composite of valuable items like structure, systems, information technology, capabilities, culture, empowerment, and service quality which helps in developing intellectual capital.The research findings can help bank managers in determining how to generate value using human, structural, and relational capital. For instance, the study findings offer valuable insight into how the managers can improve bank's structural capital by encouraging innovation ability among employees, positive culture, and strengthening information technology in terms of continuously updating software and hardware. The study is limited to public and private commercial banks operating in Jammu city. In future, the scale validation can be undertaken to investigate whether the three-dimensional intellectual capital scale can be generalized for other industries and countries.

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Section: Hypotheses Testingsupporting

confidence: 86%

Measurement of Intellectual Capital in the Indian Banking Sector

Chahal

Bakshi

2016

Vikalpa

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“…Intellectual capital is considered as key driver of organizational success in present knowledge economy. There are many studies that indicate the significance of intellectual capital in different countries and various industrial sectors (Chen et al, 2004;Phusavat et al, 2011;Pirozzi & Ferulano, 2016), and how important role intellectual capital-organizational performance relationship has (Halim, 2010;Cleary & Quinn, 2016;Ramadan et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

Intellectual capital and organizational effectiveness: PLS-SEM approach

Zlatković¹

2018

Industrija

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An intellectual capital or intangible assets, as valuable economic resources, is increasingly becoming key driver of organizations' economic performance and competitiveness. The purpose of this research is to examine the three dimensions of intellectual capital i.e. human capital, structural capital, and relational capital, and their interdependence and, to test their direct and total effects on organizational effectiveness according to competing values approach. The proposed research model is tested in product-oriented and service-oriented organizations in the Republic of Srpska, Bosnia and Herzegovina, to establish similarities and differences within these two types of organizations. The research was performed using psychometrically validated questionnaires to measure intellectual capital and organizational effectiveness. To test hypothesized correlations partial least squares structural equation modelling (PLS-SEM) is employed. The main findings from this research are: interdependence of intellectual capital dimensions and their direct effects on certain organizational effectiveness models are significant in both types of organizations but in service-oriented organizations there is insignificant effect of human capital on structural capital, and, finally, total effects analysis shows that positive interdependence of intellectual capital dimensions increases the total positive effect of intellectual capital on organizational effectiveness. The final defined structural models show a robust explanation of the organizational effectiveness variance in observed context.

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“…Human includes various human resource elements, including attitude, competencies, experience and skills, tacit knowledge and the innovativeness and talents of people (Choo and Bontis, 2002). [12] Structural capital is what happens among the people, how the people are connected within the company, and what stays when the employee leaves the company (Halim, 2010). While Roos et al (1997) states that structural capital is what remains in the company when employees go home for the night.Structural capital is defined as non human company assets that supports the individuals within for the benefit the company's activities.…”

Section: Abstract-the Purpose Of This Research Is To Analyze the Inflmentioning

confidence: 99%

The Influence of Intellectual Capital on Competitive Advantage on Universities in Medan City

Sadalia¹,

Irawati²,

Syafitri³

2018

Proceedings of the 1st Economics and Business International Conference 2017 (EBIC 2017)

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I. INTRODUCTION Universities are institutions of higher education and research which award academic degrees in various academic disciplines. These disciplines are hoped to develop the students into a more competent future generation. To achieve this more competent and competitive next generation, there is an obvious need for competent lecturers. This requirement is because of universities are not exempt from competition. [1] The competitiveness of the academia is not only applied to the physical institution but also the human resources behind it (in this case, the college's lecturers). A college or institution would enjoy more reputation and respectability if it holds a commendable staff and human resources. One of the efforts to increase the quality of the teaching human resources is to increase their knowledge base. Prahalad and Hamel (1990) said that by combining resources and knowledge in ways that provide access to multiple, unique, sustainable market opportunities, a firm can create and maintain a core competency. [2] Because physical and financial assets no longer the primaries to facilitate competitive edge in a knowledge based society, knowledge itself becomes the only mean for competitive advantage.

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Statistical analysis on the intellectual capital statement

Cited by 62 publications

References 19 publications

Measurement of Intellectual Capital in the Indian Banking Sector

Measurement of Intellectual Capital in the Indian Banking Sector

Intellectual capital and organizational effectiveness: PLS-SEM approach

The Influence of Intellectual Capital on Competitive Advantage on Universities in Medan City

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