Stakeholder engagement in sustainability reporting: A classification model

Stocker, Fabrício; Arruda, Michelle Padovese de; Mascena, Keysa Manuela Cunha de; Boaventura, João Maurício Gama

doi:10.1002/csr.1947

Cited by 108 publications

(135 citation statements)

References 45 publications

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“…The greater the importance, power, influence, and other attributes that Stakeholder theory approach characterize a stakeholder and its prioritization, the greater the likelihood of the organization engaging it in decision-making (Stone et al, 2017). This argument is already discussed in the literature on stakeholder engagement such as by Friedman and Miles (2006) and Stocker et al (2020), who propose levels of engagement, where the higher the level of engagement, the greater the participation in decision-making.…”

Section: Hypotheses Developmentmentioning

confidence: 91%

A stakeholder theory approach to creating value in higher education institutions

Langrafe

Barakat

Stocker

et al. 2020

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Purpose This paper aims to empirically verify whether the development of improved relationships between higher education institutions (HEIs) and their stakeholders based on the principles of stakeholder theory creates more value. Design/methodology/approach The methods involve a quantitative approach, with the data collection being carried out through a survey of 88 heads of HEIs in Brazil. The paper uses the Spearman’s correlation coefficient to analyze the data and test the hypotheses. Findings The findings reinforce the arguments found in the stakeholder theory literature, in which relationships are based on the following principles: knowledge and information sharing, mutual trust, involvement in the decision-makin g process and alignment of stakeholders’ interests in the strategic planning process, all of which create more value for organizations. Practical implications This study seeks to improve the knowledge of stakeholder theory in relation to HEIs. It identifies the stakeholder relationships that create the most value and have the potential to generate a sustainable competitive advantage. The results can help managers to improve their relationships with stakeholders and may encourage the implementation of practices and policies that consider stakeholders’ influence on the strategic direction of HEIs. Social implications The studies present a social contribution by evidencing the importance of the development of best practices, processes and strategies in the management of educational institutions, which are important actors in the development of society. Originality/value The originality of this paper is that it empirically tests the principles of stakeholder theory and their relationships with value creation for organizations in the higher education context. Whilst stakeholder theory has been explored in multiples contexts, there is a lack of studies addressing stakeholder management in HEIs.

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Section: Hypotheses Developmentmentioning

confidence: 91%

A stakeholder theory approach to creating value in higher education institutions

Langrafe

Barakat

Stocker

et al. 2020

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“…There are different mechanisms to communicate CSR actions to stakeholders, as noted by Orozco-Toro and Ferré-Pavia [61], Stocker, de-Arruda, de-Mascena and Boaventura [68], Hu, Zhang and Yan [69], and Guillamon-Saorin, Kapelko and Stefanou [70] among others. Organizations use various formats to translate their CSR results into a report; mainly the annual memoir (or sustainability report) and the social balance resulting from the standard compliance audit.…”

Section: Csr Management With Stakeholders In Electric Cooperativesmentioning

confidence: 99%

Corporate Social Responsibility Strategies in Spanish Electric Cooperatives. Analysis of Stakeholder Engagement

Alhama¹,

Igual-Antón²

2021

Preprint

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Cooperative organizations try to balance economic viability and Corporate Social Responsibility (CSR) management through strategic policies that involve dialogue, participation and engagement with stakeholders. To measure the impact of CSR management, the electricity sector implements monitoring processes and models, such as the Sustainability Reporting Standards of the Global Reporting Initiative (GRI), which measure contributions to the Sustainable Development Goals (SDGs) of the United Nations 2030 Agenda. This research analyses the strategic management of CSR in the 28 electric cooperatives that market electricity in Spain with the aim of determining their level of commitment to CSR and stakeholder participation in their corporate policies. The analysis is based on the descriptive-exploratory study of the whole population of electric cooperatives. The results indicate that the CSR management of most electric cooperatives is still in an emerging stage within the Value Curve. Importantly, there is a significant percentage of cooperatives that have already advanced towards the consolidating and institutionalized stages. However, most of these social-economy organizations are not developing programs that link their CSR strategies with their priority SDGs and sustainability as commitment to their community.

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“…Existem diversos modelos de mapeamento e classificação de stakeholders (Stocker et al, 2020), e segundo Gonçalves e Campos (2016, p. 43), "sua elaboração deve ser feita de uma forma participativa, envolvendo toda a equipe de gestão do projeto para obter diferentes perspectivas e identificar convergências nas percepções de várias pessoas". Também sugere que em projetos de larga escala, com centenas de stakeholders, deve-se relacionar parte deles por grupos, como, por exemplo: clientes VIP, equipe de vendas, segmentar por departamentos, evitando relacionar muitos indivíduos visto a gestão de um mapa com dezenas de stakeholders não ser produtiva.…”

Section: Gerenciamento De Stakeholdersunclassified

Priorização de Stakeholders em Gestão de Projetos: Aplicação do Método de Análise de Hierarquia Multicritério – AHP

Mascena

Santos

Stocker

2021

J. Professional Business Review

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Objetivo do estudo: este artigo tem como finalidade propor uma hierarquia de critérios de classificação de stakeholders em projetos de Tecnologia da Informação (TI).Metodologia: O método de priorização utilizado trata-se da metodologia AHP (Analytic Hierarchy Process) com objetivo de propor um ranking baseado em critérios pré-definidos que poderá ter sua relevância ajustada de acordo com a característica do projeto. Foram considerados fatores relacionados aos atributos de poder, legitimidade, urgência, interesse, influência e impacto dos stakeholders nos projetos, investigando-se uma amostra de 53 gestores de projetos.Originalidade/Relevância: O uso da abordagem da saliência de stakeholders e do método AHP fornecem uma ferramenta para priorização de stakeholders em projetos de TI.Principais resultados: Na avaliação de critérios que necessitam maior atenção na gestão, constatou-se que stakeholders com Poder, Legitimidade e Influência são os que costumam exigir maior atenção dos gestores de projetos, deixando assim, os critérios de Urgência, Interesse e Impacto como menor relevância.Contribuições metodológicas: apresenta-se um método que pode ser utilizado e adequado para cada projeto de acordo com seu ambiente e características, fazendo com que a classificação de stakeholders seja customizada e baseada em comparações e não em percepções.Contribuições para a gestão: refere-se ao aperfeiçoamento da capacidade de classificação de stakeholders em projetos de TI, apresentando uma proposta para priorizar as ações junto aos stakeholders mais críticos, sugerindo um método para ordenação que facilitará a atuação da equipe de gestão em casos de muitas pessoas com alta probabilidade de impactar ou ser impactado pelo projeto.

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Stakeholder engagement in sustainability reporting: A classification model

Cited by 108 publications

References 45 publications

A stakeholder theory approach to creating value in higher education institutions

A stakeholder theory approach to creating value in higher education institutions

Corporate Social Responsibility Strategies in Spanish Electric Cooperatives. Analysis of Stakeholder Engagement

Priorização de Stakeholders em Gestão de Projetos: Aplicação do Método de Análise de Hierarquia Multicritério – AHP

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