Staff satisfaction and its components in residential aged care

Abstract

The findings lead to an improved understanding of the interrelationship among staff satisfaction components, which has important implications through enhancing professional support. This needs to be recognized and emphasized by managers, care providers, and policy makers so as to maintain stable personnel and continuity of care.

Exploring correlates of turnover among nursing assistants in the National Nursing Home Survey

“…Others have also found that greater staffing levels are associated with lower NA turnover (e.g., Castle, 2005;Castle & Engberg, 2006;Donoghue & Castle, 2007), although it is possible that a reciprocal relationship exists as high turnover has also been shown to have a negative effect on nurse staffing levels (Harrington & Swan, 2003). A possible explanation for the finding in this study is that greater staffing levels reduce workload and allow NAs to spend more time providing quality care and interacting with residents, which have previously been shown to be important to NA staff (Bowers, Esmond, & Jacobson, 2000;Chou, Boldy, & Lee, 2002). Thus, staffing at higher levels may potentially increase NA job satisfaction and subsequently reduce turnover.…”

“…For example, Foner (1994) found that NAs face a multitude of personal problems including difficulties with finances, housing, child care, transportation, and domestic relationships. In the workplace, stressors may include demanding work schedules (Geiger-Brown, Muntaner, Lipscomb, & Trinkoff, 2004), heavy workloads (Chou et al, 2002), and the physi-cally and emotionally challenging tasks of resident care (Myers, Silverstein, & Nelson, 2002;Yamanda, 2002). It may be that these employee assistance programs help NA staff more effectively manage their personal and work-related stress, which may increase job satisfaction and reduce turnover.…”

Evaluating the organisational climate in Italian public healthcare institutions by means of a questionnaire

“…Of these, the lowest level of satisfaction overall applied to workload and the highest to team spirit. [31]…”

Musculoskeletal disorders in support workers in the aged care sector

“…13 These aspects, in combination with environmental and organizational factors, directly affect job satisfaction, 14 which ultimately affects staff retention and recruitment. 15 The triad of high injury rates, existing shortages in the work force and increases in the aged population raises concerns over our ability to satisfy the growing demand for eldercare. 16 High injury rates, however, are a particular factor we may be able to mitigate.…”