2006
DOI: 10.1108/03074800610654925
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Sssh! The quiet revolution

Abstract: PurposeThis paper seeks to look at the influence of modern social behaviour on library provision, with specific reference to how interior display and complementary furniture play their part in fulfilling customer needs.Design/methodology/approachEvidence of library evolution and its impact on customer popularity is found through case studies taken from across the UK and from Point Eight's own experience as a manufacturer of products for this sector. Specific reference is made to Coventry's Arena Park Library. … Show more

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Cited by 3 publications
(2 citation statements)
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“…There is a remarkable gap in design quality research addressing workplace environments and users beyond office buildings. For example, factories, workshops and studios are not represented in 25 mental health, 37 depression, 27 thermal comfort, 28 wellbeing, 24 feelings of security and privacy 13 --Workplaces Satisfaction, 44 thermal comfort, acoustics, air quality, lighting and daylighting, 14 feelings of privacy, 38 sense of belonging 42 Environmental control, 5 territoriality and belonging, 19 social interaction and collaboration, 42 recruitment and retention 55 Productivity 5,43 Healthcare Clinical health, 12 satisfaction, 60,69,77 well-being, 20,61 indoor environmental quality, 63 safety at work 17 Environmental control, 60 walking distances, recruitment and retention 17 Quality of care 17,71 Education Satisfaction, 82 thermal comfort, 108 acoustics and lighting 83 Student enrolment, 94 attendance and absenteeism, 81 staff recruitment and retention, 84 customer footfall, 103 re-patronage intentions 102 Academic engagement and achievement, 15,18 academic research output and collaboration 96 Retail/service sector Feelings of satisfaction 112 and irritation,…”
Section: Workplacesmentioning
confidence: 99%
See 1 more Smart Citation
“…There is a remarkable gap in design quality research addressing workplace environments and users beyond office buildings. For example, factories, workshops and studios are not represented in 25 mental health, 37 depression, 27 thermal comfort, 28 wellbeing, 24 feelings of security and privacy 13 --Workplaces Satisfaction, 44 thermal comfort, acoustics, air quality, lighting and daylighting, 14 feelings of privacy, 38 sense of belonging 42 Environmental control, 5 territoriality and belonging, 19 social interaction and collaboration, 42 recruitment and retention 55 Productivity 5,43 Healthcare Clinical health, 12 satisfaction, 60,69,77 well-being, 20,61 indoor environmental quality, 63 safety at work 17 Environmental control, 60 walking distances, recruitment and retention 17 Quality of care 17,71 Education Satisfaction, 82 thermal comfort, 108 acoustics and lighting 83 Student enrolment, 94 attendance and absenteeism, 81 staff recruitment and retention, 84 customer footfall, 103 re-patronage intentions 102 Academic engagement and achievement, 15,18 academic research output and collaboration 96 Retail/service sector Feelings of satisfaction 112 and irritation,…”
Section: Workplacesmentioning
confidence: 99%
“…102 Conceptualising library users as customers leads to the prevalence of well-being outcomes for the attainment of desired behavioural outcomes, such as user footfall. 103 This questions the core purpose of libraries, producing a tension in their design and intended use between grand and 'seductive' architecture, legitimised by the attraction of regional tourist users, and smallscale neighbourhood design which prioritises the local community user. 104 Finally, a small spinoff in the educational design quality literature addresses the user in relation to historic building design.…”
Section: Educationmentioning
confidence: 99%