Managing Intellectual Capital in Libraries and Information Services

Model of Human Resource Performance Improvement Based on Human Capital and Social Capital With the Moderation of Information Technology

“…Resources related to human capital owned by individuals cannot be replaced by machines because they are related to the knowledge, experience, competence, and creativity of individuals in the organization. Effective provision of human capital can be a tool used to make decisions about budget allocation, recruitment, staff training and performance improvement (Kostagiolas et al, 2011).…”

Managing knowledge capital in public libraries for a knowledge-driven socioeconomic environment

“…Sheng and Sun (2007) analyzed library's organizational structure knowledge resources and suggested that trust and cooperation among library professionals are important knowledge assets which contribute to an "improvement of the library's intellectual capital and staff capacity of solving problems and doing knowledge creation". Kostagiolas and Asonitis (2009) have discussed intellectual capital management for academic libraries; while Kostagiolas and Asonitis (2011) extended their analysis for all types of libraries and proposed a methodological framework based on the Analytic Hierarchy Process (AHP) method for establishing a hierarchy among the three main categories of intellectual capital (human, organizational and relational). The criterion applied to this hierarchy is the actual contribution of each of the intellectual capital categories to improving the library's performance.…”