Sources of Support for Employees in Sport Organizations

Woo, Boyun; Rocha, Cláudio

doi:10.4324/9780203807224.ch13

Cited by 1 publication

(1 citation statement)

References 36 publications

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“…Secondly, as highlighted by Woo and Rocha (2011), few research studies investigated the antecedents of coworker support. Therefore, our study revealed that innovation-specific-oriented HRM system is an antecedent.…”

Section: Introductionmentioning

confidence: 99%

Explicating innovation-based human resource management's influence on employee satisfaction and performance

Lasisi

Öztüren

Eluwole

et al. 2020

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PurposeThis study aims to build and test an empirical model that investigates the mechanism with which innovation-based human resource management (HRM) impacts employee satisfaction and performance in Nigerian international airports.Design/methodology/approachA time-lagged approach that involved three-waves was used to collect data from passenger-contact employees and their immediate managers for three-month period starting from January to March 2019. A total of 247 dyads of passenger-contact employees and managers were used for the data analysis.FindingsResults from data analysis showed that coworker support and absorptive capacity mediate the impact of innovation-based HRM on employee satisfaction and performance. Innovation-based human resource effort is best applied when coworker support is evident in the workplace.Originality/valueThe development and application of innovation-driven human resources in the Nigerian aviation context encourage satisfaction with assigned task roles, leading to employee performance. Theory-based implications for managing passenger-contact employees were also given. A significant strength of this study is that it is among the forerunners of scholars that investigated innovation-based HRM as a continuum rather than different aspects of broader management issues.

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Section: Introductionmentioning

confidence: 99%