“…Train users encounter more problems than those who use other means of transport. In many cases, they have to rely on their own judgment to accomplish certain tasks, such as buying tickets, reading fares, and moving to a platform [ 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45 ]. Such tasks require auditory cues based on the behavior of other users, and these may not be available when needed, as discussed in [ 23 ].…”