Sociocultural Factors and Referral Outcome: An Exploratory Investigation

Adapting stepped care: Changes to service delivery format in the context of high demand.

“…This increasing demand for individual therapy also crowds out other important services, including prevention initiatives, education and training, and other services that may help to ameliorate campus mental health difficulties. In response, counseling centers are scrambling to find ways to meet these increasing demands, including hiring additional staff, imposing session limits, offering more group therapy, hiring case managers to help refer clients into the community, offering workshops and classes to serve more students, increasing mental health education and suicide prevention training, providing online-assisted self-help and mental health apps, consulting with professors and other staff across the campus, and becoming more focused on effective triage and referrals into the community/other services (Bourdon et al, 2020; Gale et al, 2020). Although beneficial, each of these activities has to be weighed in priority to providing direct service in the form of individual and group therapy.…”