Sociality and transnational social space in the making of medical tourism: local actors and Indonesian patients in Malaysia

Chee, Heng Leng; Whittaker, Andrea; Hong, Por Heong

doi:10.1080/17450101.2018.1521124

Cited by 9 publications

(14 citation statements)

References 24 publications

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“…Moving further along the continuum, we find examples where, despite formal eligibility, patients are unable to acquire the necessary appropriate quality and safety of medical care at home, experiencing a form of disenfranchisement whereby formal rights to health care cannot be fully exercised. Chee and Whittaker's (2019) contribution speaks to the emerging disenfranchisement among Indonesians with domestic treatment, Indonesian patients' travel to Malaysia, and these patients' justifications for doing so being rooted to perceptions and experience with Indonesian doctors' incompetence, negligence, or unethical practices (see also Ormond 2015;Ormond and Sulianti 2017;Chee, Whittaker, and Por 2018). Patients report misdiagnosed or incorrect treatments, and see Malaysian equipment, facilities, drugs, and doctors as better quality.…”

Section: Disenfranchisementmentioning

confidence: 99%

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Transnational medical travel: patient mobility, shifting health system entitlements and attachments

Ormond

Lunt

2019

Journal of Ethnic and Migration Studies

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Transnational medical travelthe temporary movement by patients across national borders in order to address medical concerns abroad that are (considered to be) unable to be sufficiently met within their countries of residenceis an important therapeutic coping strategy used by growing proportions of peoples with a diverse range of mobility profiles and intensities of global moorings. Studying this phenomenon provides useful insight into a rapidly globalising era of health governance, where an ever-wider array of state and nonstate actors are transcending the increasingly restrictive national containerisations of health care and engaging in cross-border action to effectively address contemporary health challenges at both individual and collective levels. In our introduction to this special issue on transnational medical travel, we draw on both 'medical tourism' and migrant health scholarship to acknowledge the diversity of motivations among migrant and non-migrant patients alike and the complex nature of mobile patients' attachments to the multiple places in which they seek care. We then bring attention to how dynamic structural issues in mobile patients' countries of residence and destination shape their attachments to places and health systems over time, examining the linkages between vitality of the political and social systems in these places to which they are differently attached and their dis/ satisfaction and dis/enfranchisement with them. KEYWORDSHealth care; place attachment; transnationalism; migrant health; medical tourism; disenfranchisement ing within a country's borders, however, is necessarily included in this national social pact, nor are those who are included formally necessarily included informally. How inclusion in and exclusion from national health systems are defined and classified is the focus of heated political and societal debate, especially now when, across the globe, many national health systems are experiencing significant resource strain, leading to the tightening of eligibility

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Section: Disenfranchisementmentioning

confidence: 99%

“…purchasing pharmaceuticals, getting routine medical check-ups and dental work, specialist consultations, etc.) (Chee, Whittaker, and Por 2018;Rouland and Jarraya 2019;Vargas Bustamante 2019).…”

Section: Disenfranchisementmentioning

confidence: 99%

Transnational medical travel: patient mobility, shifting health system entitlements and attachments

Ormond

Lunt

2019

Journal of Ethnic and Migration Studies

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“…Tindakan dan interaksi sosial seperti ini mendasari bisnis fasilitasi medis, membentuk ruang sosial transnasional bersama dengan strategi pemasaran rumah sakit yang menjangkau lintas batas negara. (Chee, Whittaker and Por, 2018) Selain itu, situs web rumah sakit dengan komunikasi dua arah menjadi peran penting dalam membangun kepercayaan antara pasien dan penyedia layanan medis. Membuat situs web di mana wisatawan medis dapat membagikan pengalaman mereka dan memberikan umpan balik kepada penyedia dapat berguna untuk merencanakan strategi pemasaran medis praktis (Zarei and Maleki, 2018)…”

Section: Definisi Medical Tourismunclassified

Medical Toursm Sebagai Stategi Pemasaran Rumah Sakit: Narrative Review

2019

ARSI

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Untuk memahami tentang Medical Tourism sebagai bagian dari Strategi Pemasaran Rumah Sakit di Area Pariwisata. Artikel yang termasuk dan dinilai untuk kelayakan dalam ulasan ini adalah artikel yang menjelaskan tentang Medical Tourism dan strategi pemasaran rumah sakit di Indonesia. Rumah sakit sebagai bisnis swasta menggunakan berbagai strategi untuk menarik lebih banyak pasien atau pelanggan, seperti menciptakan ruang terapi dalam hibrida hotel (rumah sakit yang dirancang untuk kenyamanan pasien internasional). Rumah sakit juga menyusun strategi pemasaran untuk mengarahkan pasien dan pelanggan serta mengidentifikasi tiga strategi tersebut ialah dengan menghubungkan ke pasien potensial melalui kunjungan ke negara asal, mempekerjakan perantara perjalanan medis dan menyusun paket 'medical check-up' untuk orang sehat. Medical Tourism didefinisikan sebagai upaya pihak fasilitas atau tujuan wisata untuk menarik wisatawan dengan secara mempromosikan layanan dan fasilitas layanan kesehatannya, di samping fasilitas wisata regulernya, sehingga menekankan pada penyedia layanan. Jurnal tentang Medical Tourism, Indonesia masih merupakan bagian dari penyumbang wisatawan medis di negara Malaysia yaitu sebesar 47,8. Indonesia masih menghadapi berbagai masalah kesehatan yang masih belum terselesaikan sehingga masih fokus terhadap segmentasi pemasaran dalam negeri sehingga belum menjangkau atau mengembalikan segmen pasar dari konsumen atau pasien yang memanfaatkan pelayanan kesehatan di luar negeri. Studi terhadap model sistem Medical Tourism masih terus berkembang dan banyak potensi dengan menggunakan model ini. Dibutuhkan penelitian lebih lanjut untuk topik Medical Tourism dan hal penerapan maupun pengembangan sistem yang ada disesuaikan dengan kondisi yang berlaku sebagai salah satu strategi pemasaran rumah sakit, khususnya rumah sakit yang berada di daerah. Kata kunci: medical tourism; strategi pemasaran; rumah sakit.

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“…Within the study of transnational healthcare, medical travel and medical tourism, diagnostic tests are not considered a crucial element of healthcare seeking mobilities. Medical check-ups are one of the services targeted by medical travellers ( Chee et al., 2019 ). Migrants can find their expectations to undergo diagnostic procedures in their country of residence unmet ( Raffaetà, 2019 ), and as a consequence travel to satisfy these expectations ( Bradby et al., 2020 ) or to access testing and its outcomes more swiftly ( Lee et al., 2010 ).…”

Section: Introductionmentioning

confidence: 99%

“…Approaches to transnational healthcare focusing on space have highlighted the development of multiple socialites at specific medical localities ( Chee et al., 2019 ). Medical travel destinations are constituted during care encounters between patients and doctors when the sets of relations that connect different entities are activated ( Kaspar and Reddy, 2017 ).…”

Section: Introductionmentioning

confidence: 99%

Diagnostic testing: therapeutic mobilities, social fields, and medical encounters in the transnational healthcare practices of Polish migrants in the UK

Troccoli

Moreh

McGhee

et al. 2022

Journal of Migration and Health

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Sociality and transnational social space in the making of medical tourism: local actors and Indonesian patients in Malaysia

Cited by 9 publications

References 24 publications

Transnational medical travel: patient mobility, shifting health system entitlements and attachments

Transnational medical travel: patient mobility, shifting health system entitlements and attachments

Medical Toursm Sebagai Stategi Pemasaran Rumah Sakit: Narrative Review

Diagnostic testing: therapeutic mobilities, social fields, and medical encounters in the transnational healthcare practices of Polish migrants in the UK

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