2020
DOI: 10.1177/0007650320982283
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Social Value Creation in Institutional Voids: A Business Model Perspective

Abstract: The literature on Base of the Pyramid (BoP) strategies emphasizes that creating social value requires collaborative, multi-stakeholder business approaches. However, there is limited understanding of how businesses can successfully coordinate such value creation processes in the developing economies that face significant institutional voids. This study adopts a business model perspective for analyzing social value creation processes that span organizational boundaries. We introduce a novel, theoretically ground… Show more

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Cited by 23 publications
(26 citation statements)
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References 63 publications
(144 reference statements)
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“…This article addresses these limitations and offers such a lens by combining outcomes, impacts and value in one framework. To enable an understanding of how these different effects are created, it is particularly useful to see business models as systems of activities (Dembek & York, 2020; Lashitew et al, 2020; Zott & Amit, 2010).…”
Section: Theoretical Backgroundmentioning
confidence: 99%
See 1 more Smart Citation
“…This article addresses these limitations and offers such a lens by combining outcomes, impacts and value in one framework. To enable an understanding of how these different effects are created, it is particularly useful to see business models as systems of activities (Dembek & York, 2020; Lashitew et al, 2020; Zott & Amit, 2010).…”
Section: Theoretical Backgroundmentioning
confidence: 99%
“…We start with a review of the literature focusing on organisational activities, the concept of value in the context of business models and the concepts of outcomes and impact. We then build on this theorising and on recent studies by Dembek and York (2020), Freudenreich et al (2020) and Lashitew et al (2020) to connect these elements into a new theory‐based framework. We use the example of TOMS recent business model change to show how the framework can be used and what it can reveal.…”
Section: Introductionmentioning
confidence: 99%
“…Value capture, the third element of business models for sustainability, refers to aspects of the business model related to the capture of economic, environmental and social value by different stakeholders (Lashitew, van Tulder & Muche, 2020) and tends to consider the financial flow captured by the organization (Richardson, 2008). In general, the ultimate goal of value appropriation is to maximize shareholder value through decisions related to pricing, customer acquisition, market development and cost management, among others (Lashitew et al , 2020). However, the value captured by stakeholders tends to be often intangible.…”
Section: Theoretical Frameworkmentioning
confidence: 99%
“…The first article is co-authored by Lashitew et al (2022) who discuss “Social Value Creation in Institutional Voids: A Business Model Perspective.” This article adopts a business model view to propose a framework that explains how various stakeholders collaborate with BOP business in the process of value creation, based on the case of the Kenyan mobile money system M-Pesa. Following 32 interviews and a careful review of secondary data sources.…”
Section: Article Published In This Special Issuementioning
confidence: 99%
“…1 We expect that a joint effort of all those parties would indeed be instrumental to generating solid BOP strategies (Kolk et al, 2014). Although partnerships, networks, and ecosystems seem to be the natural solution at the BOP, only the article of Lashitew and colleagues (2022) in this special issue (partially) addresses this topic. At the conceptual level, cooperation among various actors in BOP environments is nothing new.…”
Section: Final Remarksmentioning
confidence: 99%