Social support as a neglected e-learning motivator affecting trainee’s decisions of continuous intentions of usage

Abstract

<p>Drawing from the social influence theory and acknowledging that the others’ support within the work context affects employees’ learning, values, and behaviours, an alternative framework was proposed to explain employees’ learning satisfaction and future intention to participate in e-training programs in the current study. 578 survey data collected from employees of various corporations in Taiwan provide empirical support for our extended model. The results suggest that social support from peers and supervisors, a usually neglected factor, has significant effect on trainees’ learning satisfaction, while family support, an often neglected antecedent of e-learning choice, was surprisingly found to affect trainees’ continuous intentions to participate. Finally, the paper concludes with the importance of employees’ perceptions of social support in terms of organisational training. The impact of human resource management policies is also discussed.</p>

Predicting the Adoption of Social Media: An Integrated Model and Empirical Study on Facebook Usage

“…For example, both peer and family support were significant antecedents of the behavioral intention to accept Facebook. These findings also corroborated previous research into the influence of social support on trainees' decisions to use e-learning systems (Weng et al, 2015). A rational explanation for such outcomes could be that the users' behavioral intention to use an SNS (Facebook) was directly affected by their social environment, where shared ideas, general comments, and positive encouragement all motivated them to perform a certain behavior.…”

“…To the best of the author's current knowledge, this area of research has not yet been studied. In line with our assumption, Weng et al (2015) found that family support was a predictor of the behavioral intention to adopt a Web-based learning system, whereas peer support was not. Hence, this study suggests the following hypotheses, in light of the nature of the proposed relationships:…”

“…With regard to social support theory, two variables were included, namely, peer support and perceived family support. To measure users' perceptions of the support received from peers when they came to use the Facebook social media network, a four-item scale was used, adapted from Weng et al (2015). This scale measured the encouragement and praise received by users from friends as regards Facebook use, as well as the extent of the technical support provided by peers.…”

“…The measurement indicated that this scale was reliable (Cronbach's alpha=0.770). Perceptions of family support were also measured in relation to Facebook use, with the creation of a three-item scale adapted from Weng et al (2015). The items measured the extent to which family members encouraged and praised users in their Facebook use, as well as the technical support received when the users faced problems.…”

Aceptación y uso de los sistemas e-learning por estudiantes de Grado de Ecuador: El caso de una universidad estatal

“…Hay antecedentes de estudios previos que apoyan el planteamiento de las hipótesis 6.1 y 7.0 (Antón, Camarero & San José, 2013; M.-C. Weng & Tsai, 2015), por ello fueron evaluadas en esta investigación. Estos estudios sostienen que la satisfacción de un usuario respecto a una tecnología específica se ve influenciada por la utilidad percibida y a su vez la satisfacción influye directamente en el uso de la misma.…”