Social Robots and Human Touch in Care: The Perceived Usefulness of Robot Assistance Among Healthcare Professionals

Parviainen, Jaana; Turja, Tuuli; Aerschot, Lina Van

doi:10.1007/978-3-030-17107-0_10

Cited by 9 publications

(5 citation statements)

References 36 publications

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“…These can basically be divided into five subgroups: machine, humanoid, animal, "wearables", and AAL (ambient assisted living, typically as a system of inbuilt sensors spread within the built environment of one's home connected by wire[less] communication systems). Humanoid robots may well serve as pre-programmed "puppets" when operated by professionals, for activation and motivation to support entertainment for older adults [15] (p. 189). The software that controls all the functions of the robot, from bodily motion to verbal expressions, is a product bound with and by its digital design, its architects, and their relationships and material environments.…”

Section: The "Failing" Body Of the Technological "Other"mentioning

confidence: 99%

“…The question of gender differences also arises in bodily human-robot interaction in relation to touch, which, in a caretaking environment, is sometimes addressed as a crucial part of the client relationship [15]. The physical contact in older human-robot interactions is greatly influenced by the materiality of the technologies.…”

Section: Bodies and Genders In Interactionmentioning

confidence: 99%

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Materiality, Corporeality, and Relationality in Older Human–Robot Interaction (OHRI)

Vidovičová¹,

Menšíková²

2023

Societies

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This article presents interdisciplinary research on the social and technological aspects of interactions between older adults and the humanoid robot Pepper (SoftBank Robotics). Our case study is based on the regular meetings that are a part of an experimental intervention taking place at the Active Ageing Centre for older adults in Prague, run by the NGO Life 90. Through the methods of participant observation, unstructured interviews, analyses of video recordings from interventions with Pepper, and subsequent reflections on the “user” experience with the robot, we have unpacked the complexity of materiality and corporeality in older human–robot interactions (OHRI) in the context of age and gender. The project brings new applied knowledge, exploring OHRI using concepts relevant to gerotechnologies, informed by studies of materiality and ageing studies.

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Section: The "Failing" Body Of the Technological "Other"mentioning

confidence: 99%

Section: Bodies and Genders In Interactionmentioning

confidence: 99%

Materiality, Corporeality, and Relationality in Older Human–Robot Interaction (OHRI)

Vidovičová¹,

Menšíková²

2023

Societies

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“…However, technology-assisted care could eventually also become less expensive compared with care and support provided solely and directly by human caregivers and clinicians. While technology could increasingly replace human proximity and care [ 26 ], society will have to decide who should have access to what kind of care and under what conditions.…”

Section: The Collection Of Data: Remote Diagnostics and Observation B...mentioning

confidence: 99%

Ethical and Legal Aspects of Technology-Assisted Care in Neurodegenerative Disease

Schmitz-Luhn

Chandler

Consortium³

2022

JPM

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Technological solutions are increasingly seen as a way to respond to the demands of managing complex chronic conditions, especially neurodegenerative diseases such as Parkinson’s Disease. All of these new possibilities provide a variety of chances to improve the lives of affected persons and their families, friends, and caregivers. However, there are also a number of challenges that should be considered in order to safeguard the interests of affected persons. In this article, we discuss the ethical and legal considerations associated with the use of technology-assisted care in the context of neurodegenerative conditions.

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“…Telepresence robots in particular have been experimented with in care facilities and home settings for resident–family communication [ 44 ]. Overall, the introduction of robots in care work has been relatively slow, and the care-robot innovation and business ecosystems are still both in their initial steps in Finland [ 33 , 48 ].…”

Section: Introductionmentioning

confidence: 99%

Positive Turn in Elder-Care Workers’ Views Toward Telecare Robots

Turja

Taipale

Niemelä

et al. 2021

Int J of Soc Robotics

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Robots have been slowly but steadily introduced to welfare sectors. Our previous observations based on a large-scale survey study on Finnish elder-care workers in 2016 showed that while robots were perceived to be useful in certain telecare tasks, using robots may also prove to be incompatible with the care workers’ personal values. The current study presents the second wave of the survey data from 2020, with the same respondents (N = 190), and shows how these views have changed for the positive, including higher expectations of telecare robotization and decreased concerns over care robots’ compatibility with personal values. In a longitudinal analysis (Phase 1), the positive change in views toward telecare robots was found to be influenced by the care robots’ higher value compatibility. In an additional cross-sectional analysis (Phase 2), focusing on the factors underlying personal values, care robots’ value compatibility was associated with social norms toward care robots, the threat of technological unemployment, and COVID-19 stress. The significance of social norms in robot acceptance came down to more universal ethical standards of care work rather than shared norms in the workplace. COVID-19 stress did not explain the temporal changes in views about robot use in care but had a role in assessments of the compatibility between personal values and care robot use. In conclusion, for care workers to see potential in care robots, the new technology must support ethical standards of care work, such as respectfulness, compassion, and trustworthiness of the nurse–patient interaction. In robotizing care work, personal values are significant predictors of the task values.

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Social Robots and Human Touch in Care: The Perceived Usefulness of Robot Assistance Among Healthcare Professionals

Cited by 9 publications

References 36 publications

Materiality, Corporeality, and Relationality in Older Human–Robot Interaction (OHRI)

Materiality, Corporeality, and Relationality in Older Human–Robot Interaction (OHRI)

Ethical and Legal Aspects of Technology-Assisted Care in Neurodegenerative Disease

Positive Turn in Elder-Care Workers’ Views Toward Telecare Robots

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