Providing people with information about their energy or water use compared to their neighbors and tips about how to conserve consistently reduced consumption by small amounts in many contexts.Electricity meters track residential energy use. Photo: Shutterstock.com
Summary:Residential energy use makes up a large portion of the carbon emissions from energy use in many countries-nearly one-fifth in the United States in 2016 [1]. Recently there has been growing interest in low-cost behavioral interventions that aim to change consumption habits through education or persuasion. One such intervention, pioneered by Opower, involves sending people one-page reports that compare their home energy use to that of their neighbors and offer conservation tips.Randomized evaluations across more than 115 sites in four countries consistently find that these kinds of reports can reduce both energy and water consumption by small amounts.The reports helped people learn about their own resource use, which is otherwise difficult to observe. They also appealed to social norms around conservation, which motivated some people to cut back-often those who consumed the most. At a cost to the utility of roughly US$1 per report, they can be a Germany, electricity use declined by 0.7 percent over one year [7]. In one site in India, reports reduced electricity use by 7 percent over four months [8]. Water use reports reduced consumption between 3.7-5.6 percent in Costa they tend to be richer, suggesting that social comparisons can be an effective way to encourage conservation in this group.Home energy reports may also be more effective in places with higher use overall. For example, researchers who tested reports in Germany suggest the smaller effect size they found may reflect the fact that on average German households use less energy than US households [7]. There is also a risk that low energy users may increase consumption after learning they consume less than their peers, as researchers who tested an email intervention similar to home energy reports in Australia found [12].One study in New York also measured how much people value home energy reports and found that more than one-third of participating households preferred not to receive them at all [13]. Future studies should similarly prioritize accounting for all costs and benefits of home energy reports, including user costs, when evaluating them as a policy option. Utilities may also be able to save costs and make some customers happier overall if they only send reports to people that want and value