Social media in Egyptian government websites: Presence, usage, and effectiveness

Citizens' engagement on local governments' Facebook sites. An empirical analysis: The impact of different media and content types in Western Europe

“…Previous research has highlighted that a combination of contextual and path-dependency factors accounts for differences in the emerging SM strategies of public sector organizations (Meijer & Thaens, 2013;Reddick & Norris, 2013). SM technologies, like other previous waves of technology innovation, have their own transformational potential, but organizational and contextual factors are also essential to understand their results in public bureaucracies (Abdelsalam et al, 2013;Meijer & Thaens, 2013;Oliveira & Welch, 2013). Based on our previous discussion (Section 2.2) about the public administration styles, Proposition 3 is presented.…”

“…Prior studies have investigated government's use of SM (among others, Abdelsalam, Reddick, Gamal, & Al-shaar, 2013;Bertot, Jaeger, & Grimes, 2010;Bonsón, Royo, & Ratkai, 2014;Bonsón, Torres, Royo, & Flores, 2012;Ellison & Hardey, 2013, 2014Ferro, Loukis, Charalabidis, & Osella, 2013;Graham & Avery, 2013;Hofmann, Beverungen, Räckers, & Becker, 2013;Meijer & Thaens, 2013;Mossberger, Wu, & Crawford, 2013;Oliveira & Welch, 2013;Panagiotopoulos, Barnett, & Brooks, 2013;Reddick & Norris, 2013;Snead, 2013) and the use of Facebook for political engagement (Conroy, Feezell, & Guerrero, 2012;Rustad & Saebo, 2013). They have also examined the engagement on business entities Facebook pages (Bonsón & Ratkai, 2013;Dekay, 2012;Gummerus, Liljander, Weman, & Pihlström, 2012;Haigh, Brubaker, & Whiteside, 2013;Waters, Burnett, Lamm, & Lucas, 2009).…”

Towards a Comprehensive Model for E-Government Adoption and Utilisation Analysis: The Case of Saudi Arabia

“…Social media can play a fundamental role in enhancing the adoption and utilisation of e-Government by increasing awareness levels in this regard. Some recent research has begun to analyse the impact of social media on e-Government interaction [48] [49].…”

Social media adoption in local governments. The case of Poland

“…Lev-On and Steinfeld (2016) conducting a research in Israel in 2012 found that 58.1% of cities maintained an official Facebook profile and they called it "an impressive rate of Facebook adoption". Abdelsalam et al (2013) analyzing SM presence in Egypt found that Facebook was most popular among Egyptian administrative units (23,2%). It was followed by Twitter (13,4%) and YouTube (11,2%).…”