2020
DOI: 10.1108/tg-09-2019-0088
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Social media in aid of post disaster management

Abstract: Purpose This paper aims to examine tweet posts regarding Typhoon Washi to contend the usefulness of social media and big data as an aid of post-disaster management. Through topic modelling and content analysis, this study examines the priorities of the victims expressed in Twitter and how the priorities changed over a year. Design/methodology/approach Social media, particularly Twitter, was where the data gathered. Using big data technology, the gathered data were processed and analysed according to the obje… Show more

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Cited by 29 publications
(17 citation statements)
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References 86 publications
(116 reference statements)
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“…The problem of a pandemic is actually a threat to almost all countries. The threat of this pandemic cannot be denied to cause a variety of new problems in various aspects of life, such as economic and social aspects (Walmsley, Rose, and Wei, 2020;Malawani et al 2020). The pandemic in general is not only a severe public health problem but an initial trigger for the emergence of catastrophic economic and political crises in infected countries (Bartik et al, 2020).…”
Section: Introductionmentioning
confidence: 99%
“…The problem of a pandemic is actually a threat to almost all countries. The threat of this pandemic cannot be denied to cause a variety of new problems in various aspects of life, such as economic and social aspects (Walmsley, Rose, and Wei, 2020;Malawani et al 2020). The pandemic in general is not only a severe public health problem but an initial trigger for the emergence of catastrophic economic and political crises in infected countries (Bartik et al, 2020).…”
Section: Introductionmentioning
confidence: 99%
“…Government agencies and policymakers may transform current communication from one-waygovernment push information down to the public, to two-waythe public and government directly exchange information (Houston et al, 2015). The transformation may be achieved by using information and communication technologies and social media (da Silva Craveiro and Albano, 2017;Malawani et al, 2020).…”
Section: Discussionmentioning
confidence: 99%
“…To a certain degree regulatory responses to the COVID-19 pandemic – those related to support offered to entities and individuals affected by negative consequences of reducing or stopping their businesses and staying in isolation – could be compared to disaster management provided by public authorities when tackling the effects of hurricanes, earthquakes or tsunamis. This concerns the public ability to respond to calamities, the policy-making under extraordinary conditions (Schneider, 1992) or the solutions ( ex-post disaster assistance or ex-ante regulation), to reduce exposure to the loss (Priest, 1996, p. 219) or to mitigate the effects of a disaster (Malawani et al , 2020). Like the current COVID-19 crisis, after hurricanes Katrina and Rita, which seriously damaged the Gulf Coast of the US in 2005, the federal regulatory agencies have recognized that due to extraordinary circumstances flexibility in the application of rules was required (Gruenberg, 2007, p. 68).…”
Section: Findings: Disaster Regulatory Experience Regulatory Institutions and Overregulationmentioning
confidence: 99%