Social media engagement in developing countries

Magoi, Joshua Sani; Aspura, MK Yanti Idaya; Abrizah, Abdullah

doi:10.1177/0266666917748985

Cited by 21 publications

(16 citation statements)

References 49 publications

(93 reference statements)

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“…Use of these tools in the library is found to promote engagement, creativity and collaboration along with being useful in understanding users’ needs (Ramsey and Vecchione, 2014). Magoi et al (2017) showed that the publishing of literature on social media in academic libraries in developing countries continues to increase. They pointed to studies that emphasize the benefits of social media usefulness in academic libraries under five major themes: marketing and promotion of library services, professional/self-development, social interaction, media sharing and communication.…”

Section: Literature Reviewmentioning

confidence: 99%

Perceptions toward academic library app implementation

Al-Daihani

Almutairi

Alonaizi

et al. 2018

ILS

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Purpose The purpose of this paper is to explore the perceptions of Kuwait University students majoring in the social sciences, faculty members and academic librarians toward mobile library applications (apps), which are not currently available. These technologies are highly desirable for students, but many libraries struggle to properly implement them. Design/methodology/approach Quantitative survey questionnaires were distributed to 400 undergraduate students, of which 184 valid and completed questionnaires were collected. In addition, three focus groups were conducted with social sciences graduate students, academics and librarians to further explore attitudes and perspectives toward library apps. Findings A majority of respondents (62 per cent) visited the academic library less than five times per month or never, but a smaller majority (57 per cent) also preferred to use a combination of computers and mobile devices to access library information. The most desirable student uses for library apps involved access to basic information or services such as library hours, book renewal or catalog searches. Most potential barriers to student use of library apps received low scores; only slow internet speed was considered a significant problem. Focus group discussions clarified that major concerns regarding the implementation of library apps included the potential cost, knowledge, training and administrator support for these efforts. Originality/value This study highlights the unique interest in, and barriers to, library app implementation at Kuwait University, while providing an informative structure for similar studies and considerations elsewhere.

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Section: Literature Reviewmentioning

confidence: 99%

Perceptions toward academic library app implementation

Al-Daihani

Almutairi

Alonaizi

et al. 2018

ILS

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“…She emphasises that for nurses, their professional and personal use of SM must take strict patient privacy laws into account to protect patient privacy. Magoi et al (2019) examined the use of SM in academic libraries in developing countries in Asia and Africa. Their study did not specifically pertain to SMRM but they reinforced that institutions like libraries must ensure they did not associate SMRM with a general avoidance of using SM, and to remember the potential benefits that could be gained from its effective use.…”

Section: Related Workmentioning

confidence: 99%

National memory institutions' social media policies and risk management: a content analysis

Liew

2021

OIR

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PurposeAmong the current discourses around social media risk management (SMRM) is whether institutions perceive social media (SM) as more of an opportunity to be embraced and regulated, or a risk to be avoided or mitigated, how this is reflected in their policies and how institutional stance reflects their regulation and management of SM use and practices. There is currently no scholarly literature that addresses these for the memory sector where SM use has proliferated. This research aims to address this gap by putting a focus on national memory institutions (MIs), whose strategies and operations are often governed by a public/civic mandate.Design/methodology/approachThis research involves a comprehensive literature review and a content analysis. The review includes studies that have analysed institutional SM policies in other sectors. The review informs our content analysis both in terms of approaches and in terms of identifying areas for comparisons. Following an initial scoping review and a close inspection, a sample of eight policies of national MIs were included in the content analysis.FindingsThe content analysis led to the identification of 8 core themes and 36 sub-themes. The main themes are concerned with account management, audience management, rules for use, protecting institutional interests, legal considerations, the purpose of the policy, nature of postings and referencing information. Also emerged from the findings are a few gaps that we expect will provide a platform for further discourses with regard to the potentially complex role SM policies have in MIs and the broader cultural heritage sector in relation to their public/civic mandates.Originality/valueThis is the first close SM policy analysis for the memory sector focusing on national MIs. This research contributes insights into how national-level MIs tend to frame the opportunities and the risk of SM use, the ways in which they govern SM usage and their different approaches to SMRM. The findings have implications for SM policy development and implementations, and further iterations of SM policies in the memory sector.Peer reviewThe peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-09-2020-0421

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“…The authors have found out 1700 posts from 40 libraries SNS and interviewed 10 librarians. [18,19] surveyed the librarian's use of social media for professional development in Nigeria. He investigated some 1294 registered members of the Nigerian Library Association online forum and he has selected 297 respondents for this study.…”

Section: Am J Biomed Sci and Resmentioning

confidence: 99%

Social Media Makes Things Possible For Librarians: A Critical Note

Anwar

Tang

2019

AJBSR

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The rapid progress and development of social media and its associated tools have made things easy for the library staff and library professionals. Social media is the fastest tool of communication in today's world, where everyone can reach the other within a click. At the same time, the library professionals are getting familiar with social media and its related tools to apply in their respective libraries. The library professionals are creating a virtual platform using Social media to interact with their users and social media is also helping to reach out to the targeted audiences and customers. Social media is using by librarians to make their library users and also use social media for the marketing of their sources and services. Several factors are influencing the use of social media in the libraries because the library professionals think that social media is the best choice to bring library users nearer. Besides these facts there are massive numbers of challenges and issues are facing by the library professional while using social media in their respective libraries. These hurdles and issues should be resolved for better and reliable use of social media in the libraries. Library professionals use social media to share information with their potential users. This paper has highlighted some of the aspects of social media e.g. usage, factors and issues, challenges in the use of libraries.

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Social media engagement in developing countries

Cited by 21 publications

References 49 publications

Perceptions toward academic library app implementation

Perceptions toward academic library app implementation

National memory institutions' social media policies and risk management: a content analysis

Social Media Makes Things Possible For Librarians: A Critical Note

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