Social media and well-being at work, at home, and in-between: a review

Abstract

With increasing relevance of collaborative technologies in the workplace and flexible work arrangements, concerns and hopes about associations between social media use and wellbeing arise. Social media can introduce content and demands from the work context into the home and vice-versa. This narrative review of k = 39 publications addresses workinconsistent and home-inconsistent social media use, particularly during remote work. The reviewed studies show that social media use can be associated with negative outcomes such as stress. At the same time, many studies found associations with beneficial outcomes such as higher job satisfaction. These conclusions are limited by the predominantly cross-sectional survey designs and inconsistent conceptualization and measurement of social media use. We suggest improvements and call for more longitudinal and experimental studies to advance the understanding of social media use and well-being at the work-home interface.